Customer Relationship Management System

How does customer relationship management system help communicate issues?

What Customer Relationship Management system do you use for Real Estate? People I am talking about a program like Act (which stinks), GoldMine, RealHound, AdvantageXI, etc. You have to keep your contact information in one place along w/ the history, notes, property information, contract status, letters, documents, form letters to generate leads, calendar of due diligence dates, daily planner, etc. I've done over $70 Mil in real estate transactions though I'm not happy w/ my old database software and would like to update to a new system that keeps track of prospects, clients, etc. I'm talking about software not basic common sense items that should be required for anyone to start a business. Are there any agents out there that use a CRM system?

Customer Relationship Management systems? Customer Relationship Management (CRM) systems allow companies to target their most valuable customers. - Do you believe that the information gathered by these systems is an invasion of privacy? - Do you think it is fair to treat customers differently based on their potential value?

Customer Relationship Management for ASDA? hi, do any of you know anything about Customer relationship management systems, I gotta describe how one could be used by ASDA (the supermarket) in its sales and service departments.

Customer Relationship Management? Customer Relationship Management (CRM) systems allow companies to target their most valuable customers. - Do you believe that the information gathered by these systems is an invasion of privacy? - Do you think it is fair to treat customers differently based on their potential value?

Customer Relationship Management (CRM) helps a company to develop and nurture relationships with its customer? In the 2000s the adoption of IT based CRM systems has increased. Describe some of the ways in whih IT can be used to support CRM initiatives,giving specific examples.Also explain what could go wrong in such IT based initiatives,giving example of failed initiative

Customer relationship management for institutions providing services? Is somebody knowledgeable of Client Support Systems or CRM used by INSTITUTIONS (not private companies) to keep in touch with their users or clients?

whr can i get free information on customer relationship management in FBSI segment? even the interplay between marketing function, CRM practice and Information system in such a business

Customer Relationship Management (CRM)? Customer Relationship Management (CRM) helps a company to develop and nurture relationships with its customers. In the 2000s, the adoption of IT-based CRM systems has increased. Describe some of the ways in which IT can be used to support CRM initiatives, giving specific examples. Also, explain what could go wrong in such IT-based initiatives, giving examples of failed initiatives.

When your computer screen displays the callers name as an incoming call is received, what is that service? I believe this could be linked to a Customer Relationship Management System so the Customer Care officer who is receiving the call can immediately see information about the caller.

Best way to find clients for custom created CRM systems? My friend has a software company abroad and asked if we can try to sell some products in the US. His company takes a software framework application (accounting / ERP) with a built in programming language and customizes it to each client. One of such customizations that they did in the past is customer relationship management systems. What will be the best way to market that product here and find customers? A simple idea that comes to mind would be to find a client and work with them on their requirements. But how to find such a client? Thanks

why would systems that enhance a company's relationships with customers have such a high rate of failure? it is refers to customer relationship management system (CRM)

What should i write about in my IT final year project? I am producing a Customer Relationship Management (admin) system for a plumbing company. I need to use the project as a 'test bed' and write about something in a literature critical review. The obvious thing to write about is usability or accessibility of the system but i really need something different to get a better mark. Any ideas? Many thanks

visual basic urgent help? I need to develop one of the following software in Visual basic: a. HR system b. Customer relationship management system. c.Warehouse management system d.Real estate management system. e.Online book store (like amazone website) can anybody please help? does anybody have notes/links that can help me? Just give an idea how to go about it? from where to start? what all modules i can include in my project? I need an overview how these software works? I hope you all are getting my point? you can also email to me at nirupama_sharmaa@yahoo.co.in

visual basic? I need to develop one of the following software in Visual basic: a. HR system b. Customer relationship management system. c.Warehouse management system d.Real estate management system. e.Online book store (like amazone website) can anybody please help? does anybody have notes/links that can help me? Just give an idea how to go about it? from where to start? what all modules i can include in my project? I need an overview how these software works? I hope you all are getting my point? you can also email to me at nirupama_sharmaa@yahoo.co.in

Writing assignment please need help? 1.Rewrite the following sentences to remove the cliques and buzzwords. •Being a jack-of-all-trades, Dave worked well in his new general manager job. Revision: The Jack of all trades and Dave worked well at his new general manger job. •Moving Leslie into the accounting department, where she was literally a fish out of water was like putting a square peg in a round hole, if you get my drift. Revision: •My only take away from the offsite was that Laird threw his entire department under the bus for missing the deadline. Revision: •I'd love to help with that project, but I'm bandwidth-constrained. Revision: •The board green-lighted our initiative to repurpose our consumer products for the commercial space. Revision: 2.Rewrite each sentence so that it is active rather than passive. •The raw data are entered into the customer relationship management system by the sales representative each Friday. Revision: •High profits are publicized by management. Revision: •The policies announced in the directive were implemented by the staff. Revision: •Our computers are serviced by the Santee Company. Revision: •The employees were represented by Janet Hogan. Revision:

Is there any US based company who gives us projects(php, web designing, web development etc)? Sanvera Solutions is a leading website design company based in India. Sanvera is all about delivering successful Website Design Solutions, Web Development, IT Outsourcing services, PHP Programming etc in a professional and cost effective manner. With the fundamental principle of complete customer satisfaction, we aim at securing the position of the best in class service provider in the IT sphere. Our solutions 1. Ecommerce website design and Development 2. Real Estate website design and Development 3. Mortgage website, Portals 4. Corporate, Online Store 5. Travel & Tourism website 6. Online Reservation 7. Open Source Customization 8. Personal Website Design and Development 9. Content Management System 10.Customer Relationship Management We want some outsourcing company from US....

discuss the use and benefits of the use of ECRM? discuss the use and benefits of an Electronic Customer Relationship Management (ECRM) system

Where can I get a free (or cheap) Enterprise Management System? Database stylee, customer relationships, document control, asset register, you know, all that stuff.

CRM vs. CMS...what is the difference? What is the difference between a Customer Relationship Management software or system and a Contact Management system?

what challenges do you see for a company that wants to implement CRM system?how would you meet such challenge? CRM refers to customer relationship management

Sem 4 elective which subject to choose? I have following options as subjects: 1. Artificial Intelligence(AI) 2. Customer Relationship Management(CRM) 3. Geographic Information System(GIS) Which subject should I choose? Plz explain me in brief why?

IT Nerds ---> Need your advice please!? i'm doing a degree in business information systems and i have to select a professional track but i'm not sure which will be beneficial in terms of industry demand. My uni offers: BUSINESS APPLICATION DEVELOPMENT PROFESSIONAL TRACK -Advanced programming for database applications* -e-Business application and development* -Object-oriented business application development* -User interface design and development* BUSINESS INTELLIGENCE PROFESSIONAL TRACK -Business intelligence applications -IT for management decision making -Data warehousing -Business intelligence modelling BUSINESS SYSTEMS PROFESSIONAL TRACK -Services science -Customer relationship management and data mining -IT for financial decisions -Business process modelling, design and simulation CORPORATE INFORMATION & KNOWLEDGE INFORMATION PROFESSIONAL TRACK -Information and knowledge management principles* -Information and knowledge management systems* -IT strategy and governance* -Project management as knowledge-based practice* ENTERPRISE SYSTEMS PROFESSIONAL TRACK -Electronic business -Enterprise systems -Information systems development practices -Project management* LIBRARY, ARCHIVAL AND RECORD KEEPING SYSTEMS PROFESSIONAL TRACK -Social informatics* -Professional practice*,** i wanna know which professional track will provide higher chance of employment. i am indecisive at the moment. ALSO, any advice in terms of what IT certifications or programming language i should start off with that will be useful. Thanks for your advise. much appreciated. I'm not looking for a job at the moment, i just need advice on which professional track is advisable. please don't give me advice on looking for a job. thanks

CRM vendor with a Loyalty Rewards System? What vendor offers a CRM (Customer Relationship Management/Marketing) application or feature that can be used to build a loyalty rewards program? The program shoud be able to... - Identify a customer when they purchase an item - Store customers purchases (in a database) & the cost of the items - Store customer purchases in a customer loyalty database - Determine if customer qualifies for a reward (under the rewards program) - Something to determine a customer’s preferences and buying patterns If my understanding of CRM is incorrect & CRM is uncapable of doing this, then what software can be used to do this? Also, I was looking at SugarCRM, which provides open source CRM software. Any comments/opinions about them? Extra Info - I'm doing this for a school project - The app would be for a retailer (about 30 stores). Any help is appreciated, thanks.

need your help in writing this report? Situation: "The idea of CRM(Customer Relationship Management) hit the top management of Alkaram and they planned to introduce the same in their organization which produce fabric & clothes for both male & female. Alkaram have several outlets in all big cities of UAE & before implementing the new system (CRM) they want to have likely response of both employees & customers. Alkaram appointed you as free lance consultant to do the toil of making this report" ------What points should i include in this report?----- what all question should i ask?

United Way of Greater Toronto (UWGT), like many charities, is sitting on a gold mine of donor data. Locked up? United Way of Greater Toronto (UWGT), like many charities, is sitting on a gold mine of donor data. Locked up in its computer and paper files are records of millions of companies, groups, and individuals that have donated in past years. Also like most philanthropic organizations, UWGT was having a rough time using that information efficiently. It could blanket past donors with generic mailings, but it could not offer its donors anything that would make a person donate to it instead of other charities. Which of the following tools would be most useful for the nonprofit organization to use? a.a flexible marketing system b.a database warehouse c.customer relationship management d.competitive intelligence e.a customer-oriented marketing mix

wt r the best electives to choose as specialization for mba, marketing,hr,systems,operations,finance? please help me in selecting...v have to take dual specialization n i like systems n finance...is it a good option ...wt are the carrier opportunities... plz choose papers for finance n systems systems: Business Data Processing and DBMS System Analysis and Design Enterprise Resource Planning Software Project Management Decision Support System Artificial Intelligence and Expert System Software Engineering E-Business Knowledge Management Internet Programming and Web Designing Electives Marketing Management Advertising & Sales Promotion Consumer Behavior Services Marketing Product Management Retail Marketing Management Rural Marketing International Marketing Strategic Marketing Management Sales Management Public Relations and Customers Relationship Management Financial Management Investment Analysis & Portfolio Management Management of Financial Services Financial Derivatives Project Financing Working Capital management International finance Corporate Taxation Management Control Techniques Financial Information System Strategic Corporate Finance International Business Finance Strategies Human Resource Management Organizational Development & Change Training & Development Wages & Salary Administration Strategic Human Resource Management Industrial Relations & Labor Laws Personality & Managerial Performance Reward Management Performance Management Event Management Operations Management Supply Chain Management Project Management Strategic Operations Management Management of Quality and Productivity Materials Management

Information Systems Question? Which of the following uses of IS best supports a differentiation strategy? 1. A customer relationship management application to understand the wants/needs of different market segments 2. A payroll system that links sales force compensation to meeting sales targets 3. A manufacturing control system to reduce rework 4. A website to provide after-sales product supportQuestion

BANK TELLERS! Question for you? I am filling out an application to be a bank teller, but I don't know which category it falls under! Here is the list of categories I have to pick on the application: Administration Relationship Management Customer Service Credit Communications Finance Corporate Workplace Learning and Leadership Development Investment Banking Services Risk Evaluation Legal Marketing Change Management & Process Operations Human Resouces Consumer Resources Sales Technology International Contractor Weath and Investment Management Corporate Excecutive System Default I can't believe I actually need help on the application! Thanks for your answers. By the way I meant to add, I thought Customer Service would be appropiate, just wanted to make sure.

SAP Training (IHDP) Bangalore? SAP - IHDP @ Reliance Global Services Bangalore Reliance Global Services Pvt Ltd , Bangalore An ISO 9001-2000 Company we are into IT Services ERP Services, Inhouse Development,Offshore Development Spread across the Globe USA, Middle East, Bangalore, Hyderabad, chennai, RGS provides SAP Inhouse Development Programs for Corporate and Individual . We are Using USA based authorized Live server. We ARE SPECIALIZED In ERP SAP Inhouse Development Programme Technical New Dimension WEB DYNPRO FOR ABAP 1. ABAP 2.ABAP - HR 3.BI (Business Intelligence) 4.BIW(Business Information Warehousing) 5.XI (NetWeaver Process Integration) 6.BO (Business Objects) 7.EP(Enterprise Portal) 8. BASIS 9.CRM (Customer Relationship Management ) 10.Workflow SAP Inhouse Development Programme Functional: 1. FI/CO (Finance & Controlling ) 2. MM (Material Management ) 3.SRM (Supplier Relationship Management) 4. SCM (Supply Chain Management) 5.SD (Sales & Distribution) 6. IS Retail 7.CRM (Customer Relationship Management) 8. HR (Human Resource) 9. PP (Production Planning ) 10.PS (Project Systems) 11.MDM (Master Data Management) 12.QM (Quality Management) 13. PM (Plant Maintenance) New Dimension: 1.IS Retail 2.BO (Business Objects) 3.PLM (Product Lifecycle Management ) You can visit this link to know the list of Clients......... http://www.relianceglobal.com/ClientsIndia.htm Contact us today to discover a bright future in ERP. Contact Person : Arun krishnan Mobile : 9449007783 arun@relianceglobal.com Email : infobangalore@relianceglobal.com website : http://www.relianceglobal.com/ WALK-IN for more information from Mon to Sat In between 09:00am to 6:00pm. OFFICE TIMING :- 09:00am TO 6:00pm (MON TO SAT) Thanks & Regards, Reliance Global Services Pvt. Ltd 3rd Floor,Above Benison Supermarket 16thMain,4thTBlock,JayaNagar, Bangalore Phone No :- 080 - 41307781/82/83

i need help with this assignment? 2.Club IT, Part Two Over the last few months of your internship at Club IT, you have learned much about the nightclub business and have discovered opportunities for Club IT to improve its information technology capabilities. Ruben and Lisa have asked you to meet with them next week to provide an assessment of their current information systems and a recommendation for upgrading and improving their information management capabilities. You have some definite ideas on how IT could be improved at Club IT, and you also realize it takes thorough analysis and planning to be successful. You have interviewed Ruben and the rest of the staff at Club IT and have compiled the following notes: •Club IT’s customers are mostly net generation and millennials. They regularly use mobile technologies such as Blackberrys, PDAs, camera phones, and other wireless communication devices. Online shopping is a regular part of their lives. •Few nightclubs have taken advantage of various e-commerce activities, and Ruben sees this as an opportunity to gain a competitive advantage in dealing with suppliers and guests. Ruben asks you to identify some new e-commerce technologies and applications to help build Club IT’s clientele and community, and to make their business processes more efficient. •Currently, Club IT sells advance tickets to its special Friday and Saturday night concerts by phone or in person. Ruben wants to set up a Web site to sell tickets, so guests may have unlimited self-service access. •Opportunities exist for streamlining the ordering process through B2B ecommerce. Sysco, for example, is a major restaurant supplier in North America, which has an extensive Web site (http://www.sysco.com/customer/order_entry.asp) with many online products and services for small and large food and beverage operations. Using the information you have gathered from your review of the Club IT Web site and interviews with Ruben and the staff, evaluate the IT status of the business. •Prepare a 700- to 1050-word essay identifying three business problems that you see at Club IT. oEvaluate Club IT’s resources, customers, and supply chain. oDefine three IT solutions to resolve the three problems. oIncorporate enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) software into your solutions. oDiscuss how the various departments within Club IT may use your solutions. •Include an introduction and a conclusion, clearly identify three business problems, and provide detailed solutions for the three problems.

Anyone looking for job in singapore?-Financial Adviser? As the economic is bad. I'm here to helps those who are looking for jobs. We are a part of a fast growing company that offers a systematic and secure path towards a successful managerial career. As we are expanding rapidly, we are seeking aspiring, enterprising and result-oriented individuals to join us in this challenging and rewarding career. Responsibilities: •Procure new clients and manage existing clientele base. •Provide excellent customer service and cultivate long term relationship through effective relationship management in the area of: •Portfolio advisory and management •Group & employee benefit consultancy •Implement marketing plans for products and services •Established healthy customers management •Servicing and providing support to existing customer as well as establishing new customers. Requirements: Candidate must possess at least a: •Min. 4 “O" Level / Higher Nitec •Applicants should be Singaporean citizens or hold relevant residence status. •Fresh graduates/Entry level/ORD personnel applicants are encouraged to apply. •Applicant must be 21 years & above. •Full-Time positions available. What You Can Expect: •An excellent system to support you in your endeavours •Good Career Advancement •Development of leadership skills • Overseas trips opportunities (Europe or Asia) Interested applicants kindly email your resume to: H.Resource31080@yahoo.com.sg Our company are training up youngster and trainning is provided for unexperience candidates.=]

What the advantages/disadvantages of CRM systems? Customer Relationship Management (CRM)

which course is better? Customer Relationship and Service Management or Business Information Systems? future career for Customer Relationship and Service Management is Account and Relationship Officer/Executive/Manager Sales and Marketing Officer/Executive/Manager Customer Service Officer/Executive/Manager. While business info systems is Information systems specialists IT or IS sales/pre-sales consultants Business development executives in IT consulting and software vendor organisations Application support analysts Customer service executives Software application developers Web developers IT sales and marketing executives i dun quite fancy programming..coz i suck at algorithms. so which is better for me? but i am interested in both. which is better for future? see the links for more info http://www.rp.sg/courses/soh/dcrsm/course_structure.asp http://www.rp.sg/courses/ict/dbis/course_structure.asp pls look at the introduction of the courses too..thanks.

With the acquisition of Siebel Systems, Inc. "Oracle is now the undisputed leader in ....? Customer Relationship Management software" said Oracle CEO Larry Ellison. What do you think about it?

Companies that had Success with CRM applications.? So I got this homework for my Computer Business class and would like a link that provides me info about this stuff "In chapter 2 the text mentioned that many CRM installations have been less than successful. On the other hand, there are many satisfied users of CRM applications. Log on to the Internet and find at least three examples of companies that are getting real business benefits from their CRM systems. Prepare a brief report, in point form, on the results they are getting and the ways they achieved them. " A site where it shows companies that have used CRM applications and became successful with it and also how they did it NOTE:CRM = Customer Relationship Management Thanks!

looking for a job in North Vancouver? Accomplished and integrity driven professional offering over 18 years of business success with strong concentration and enormous success in project management and customer service management. Recognised as a savvy leader with strengths in reengineering business processes, defining contuse improvement processes, building on consensus, reorganising and accelerating peer’s strengths, delegating the right task to the right person, and building powerful teams that can conquer any obstacles. Intelligent businessman with highly diverse business knowledge and propensity to initiate positive changes. Praised for prudently managing human and fanatical recourses and continually extinguishing fires. Not afraid to delve into uncharted waters. Capitalise on strong business acumen and natural leadership talents to steer teams and company in new directions. Professional strengths: Project Management, Sales & Marketing, Customer Service Management, Asset Management, Skills Management Career Development General Manager, 2008 – 2009 (4 month contract) Certigard Bring franchise up to Certigard standards so failing business can be susses fully sold to private investor Design and implement all marketing programs. Plan and control budget and expenditures, oversee all sales and Operations Notable Achievements: Complete turnaround of failing business with Center susses fully sold to private investor Renovation of automotive center Operations Manager, 2006 – 2008 (3 years) Car Care Center, Transmission Center, Tire Center (2 locations) Richmond, B.C. Plan, organize and direct daily operations, Evaluate markets, Develop and execute internal communication, policies and procedures Design and implement all marketing programs. Plan and control budget and expenditures, Training of staff, Conduct performance reviews, oversee all sales and business development. $1200.000 annual sales Operation of 2 automotive centers and (Property Manager) for the other 3 tenants in Commercial Building Notable Achievements: Responsible for design and renovation project of Big O Tire and grand opening Instrumental in complete turnaround of under-performing sales; set higher expectations and instituted individual team-member accountability resulting in 79% revenue increase over two years Research / Training and Installation of a new P.O.S. System (Co-star) Operations Manager, 2003 – 2005 (3 years) Car Care Center Richmond, B.C. Plan, organize and direct daily operations of franchise. $900.000 annual sales Sales Manager, B.C. & Alberta, 2002- 2003 (1 year) Paltec Marketing Richmond, B.C. Development and Sales of a comprehensive line of multifunctional business solutions, 0ffice Products and Pet Products Territory Manager, 1998 – 2001 (4 years) Toshiba Business Systems Richmond, B.C. Development and Sales of a comprehensive line of multifunctional business office solutions, Developing and increasing the customer base -Driving customer satisfaction through solution-based relationships Manager, 1989 – 1997 (8 years) Pacific Design Richmond, B.C. Operated a Renovation and Painting Company Residential and Commercial work using a combination of employees and sub contractors Education and Training Certigard Bay Management Systems 2008 Big O Tire Management Systems 2007 Aamco franchise Development Systems 2006 Canadian Tire Automotive Management Systems 2005 Kwantlen University College Business Studies, Marketing, Organizational Development and Leadership 2001- 2003 British Columbia Institute of Technology Business Development, Economics, Management Fundamentals, Marketing 1996 -1998 Dale Carnegie Sales Training Leadership Training for Managers 1995 W.P. Wagner School of Science and Technology Edmonton Alberta (High School) Graduated 1994 Automotive shop, Communications, Advanced Placement (develop superior critical thinking, problem solving, and communication skills) (college level studies while in high school) 1994 Volunteer Work Board of Directors Federal Constituency (National political party) Appointed to jointly oversee the activities by governing the organization by

computing - the system? ERD .. a bit of help? I got a computing project to do and i chose to design a Hotel Management System. It can manage employees by having their profiles on the system, calculate the net pay of each employee and it can also book rooms/cancel rooms for customers. Im really confused and i dont know how to make an erd from this, i need to have one to many relationship instead of many to many. I guess the bit i dont quite understand is how to link something like booking with the other parts ... as it has to be in one ERD not multiple ones. thx 4 any help

Need help with Database Management systems U_U plz plz plz? 1.design and draw the data model (Entity-Relational) containing four(4) entities 2.define the objective(s) of this application with reference to the business it supports. i got as far as The name is Car Rental & Servicing Company. Below are the entities we have created, i am having a problem linking the relationship with service transaction and the customer CUSTOMER(Drivers License, First Name, Last Name, Gender, Street Number, Street Name, Parish, Postal Agency) LOANTRANSACTION(Loan Transaction ID, Drivers License, Date Borrowed, Date Returned, Total Days, Security Deposit) SERVICETRANSACTION(Servicing Transaction ID, Drivers license, Service Date, Speedometer Reading, Assessment Fee, Vehicle Type) VEHICLEINFO(VIN Number, Loan Transaction ID, Make, Colour, Year, Model, Rental Cost) please help U_U

Need help with Database Management systems U_U plz? 1.design and draw the data model (Entity-Relational) containing four(4) entities 2.define the objective(s) of this application with reference to the business it supports. i got as far as The name is Car Rental & Servicing Company. Below are the entities we have created, i am having a problem linking the relationship with service transaction and the customer CUSTOMER(Drivers License, First Name, Last Name, Gender, Street Number, Street Name, Parish, Postal Agency) LOANTRANSACTION(Loan Transaction ID, Drivers License, Date Borrowed, Date Returned, Total Days, Security Deposit) SERVICETRANSACTION(Servicing Transaction ID, Drivers license, Service Date, Speedometer Reading, Assessment Fee, Vehicle Type) VEHICLEINFO(VIN Number, Loan Transaction ID, Make, Colour, Year, Model, Rental Cost) please help U_U

can someone help me with this Database management systems question? >.<? 1.design and draw the data model (Entity-Relational) containing four(4) entities 2.define the objective(s) of this application with reference to the business it supports. i got as far as The name is Car Rental & Servicing Company. Below are the entities we have created, i am having a problem linking the relationship with service transaction and the customer CUSTOMER(Drivers License, First Name, Last Name, Gender, Street Number, Street Name, Parish, Postal Agency) LOANTRANSACTION(Loan Transaction ID, Drivers License, Date Borrowed, Date Returned, Total Days, Security Deposit) SERVICETRANSACTION(Servicing Transaction ID, Drivers license, Service Date, Speedometer Reading, Assessment Fee, Vehicle Type) VEHICLEINFO(VIN Number, Loan Transaction ID, Make, Colour, Year, Model, Rental Cost) please help U_U

What are the similarities and the differences between ISO 9000:2000 and King Abdul Aziz Quality Award in KSA? What are the similarities and the differences between ISO 9000:2000 and King Abdul Aziz Quality Award in Saudi Arabia? ISO 9000:2000 is: 1- Customer focus 2- leadership 3- Involvement of people 4- Process approach 5- System Approach to management 6- Continual improvement 7- Factual Approach to Decision making 8- Mutually Beneficial Supplier Relationship

Hello Frds, Please do favour and let me no if there is any vac's across the world? Name:Amul Laxman Rathod Address:304/A Wing, Zeel Apts, Thakur Galli, Near Post Office, Bhayander (West) Dist: Thane E-mail id:rathodamul@yahoo.co.in Contact No:9833204406. Date of Birth:12-12-1981. Education & Qualification : S.S.C Passed from National Open School (1999) 42% : Hsc Passed from Delhi University (2001) 48% : B’com Passed from Delhi University (2005) 55% Present organization ADITYA BIRLA RETAIL INDIA LTD 15th September 07 to till date Working as Stock Controller officer (Finance Dept) Providing input to DGM, GM & All Mumbai store Stock Controller on shrinkage. Doing Physical stock take at Store, Dc & Packing Center  Auditing Finance amount at store level e.g (petty cash ,impress and diesel amount ) Doing Positive and Negative Entry Adjustments. Making Reports of F & V Dump Reports on Monthly basis Conducting All Store s Frozen Stock Take on Weekly basis. Conducting All Stores Loose Staples Stock Take on Monthly basis. Conducting All Stores Consumable goods Stock Take Monthly basis. Responsible for Store Shrinkage while making report and doing stock take. Posting Stock count data in system Conduct training for the team & activities towards team building Conduct daily briefings for the team, Planning shifts & duties Handling 28 Stores & DC with the support of 12 members for stock take in Mumbai, Thane & Navi Mumbai HYPERCITY RETAIL INDIA PVT LTD (Raheja Group) 27th March 06 – 30th August 07 Team Leader &Product champ - Furniture I) Floor Operations Providing inputs to Manager SM/SOM/DGM on product sales, promotions, customer feedback etc Responsible for sales achievement of the dept. & Stock Management (Inventory) Ensuring that all ticketing and shelf takers are in place for customer convenience and information •Ensuring that customer service standards are adhered to by the CSR’s •Ensuring all customer feedback/requests is captured. •Ensuring VM of the store is as per prescribed guidelines & Plan-o-grams are strictly followed. •Ensuring that the hygiene and housekeeping is as per defined standards •Conduct training for the team & activities towards team building •Conduct daily briefings for the team, Planning shifts & duties II) Customer Service •To ensure all promotion /offer products are handed over to customer during schemes •Constant interaction with customer regarding their feedback and experiences •To ensure all customer queries & problems are promptly responded •Maintain excellent customer relationship. •Ensure all promotion should be updated on cash tills. III) Home Delivery •Handling home delivery for billed product for all over Mumbai. •Coordinating with warehouse at Bhiwandi and Malad DC for delivery of stock to customer. •Coordinating with transporters for delivery and collection. •Maintaining inbound and outbound logistic for home delivery. •Co-coordinating with company people for Assembly of furniture. Achievments Had been selected as a Service Associate in Hyper city. Have being achieved the Bronze Certificate in Hyper city. Promoted as a Team Leader of furniture section. After being TL I have been awarded with silver certificate Promoted as a Product champ. PANTLOON RETAIL INDIA LTD. 1st November 04 to 26th March 06 Worked for 16 Months Product Knowledge of apparels especially in ladies wear. Place: Mumbai Date:

What do you think about my complaint? I sent this to customer support at a store I frequent: I recently submitted a comment regarding my online shopping experience and order. I purchased a clearance item online, which was later reduced to a lower sale price. The experience I had in speaking with customer service over the phone was pleasant and I was very excited and happy to have spoken with someone so helpful (Diana). To receive a price adjustment on the product I purchased, I was instructed to visit my nearest store with a copy of my invoice with my order number, and a copy the new sale price printed from the website. I felt I was thoroughly informed and treated as well as a customer should, and provided positive feedback on this experience through the online tool. Unfortunately, my visit to the store was not as pleasant. I visited the store on with the necessary documents- a copy of my purchase order and a printed copy of the advertised price online. However, I was told by a male member of the management team that he could NOT refund my money unless I had the actual invoice that came with the packaging. I was slightly frustrated at the wasted trip to the store, yet understood, as the purchase order that I brought did not have my form of payment (credit card) used. I returned the next day, with the assumption that I had everything I needed. A copy of my receipt that came with the packaging, and again, a copy of the advertised sale price on the website. I was refused a refund again at this point, by a female member of the management team who stated that she needed to see the actual pair of shoes to process the refund. When I explained what I had been told previously, I was told "Well, I am the manager at this store, and I can't give you a refund unless I have the shoe here. I need to scan a barcode". At this point, my frustration escalated. I had been told three different things on three different occasions in regards to the return policy- two of which came from the same store she manages. I am assuming that my purchase was/is stored somewhere on the system, with my name, address, and form of payment. I already had this-- an invoice with my order number, name, address, and credit card payment information on it, but still needed to have the actual shoe? I have never had a similar experience or level of difficulty with any other retail store or any other [name] store, to be more specific. I left the store, and returned again a third time where I was finally refunded. I received my price adjustment for a little over $17.00. I made three separate trips to this particular store for $17.00. What I find incredibly ridiculous is the fact that I probably spent $17.00 in gas driving to and from my home to this store for my refund! The customer service representative I spoke to over the phone made me excited to continue shopping online. There was a lot of ease and friendliness. Contrary to my in-store experience in which the female manager I spoke to was rude and unwilling to assist. I will not be shopping at this particular store again. Ever. The difficulty, attitude, and communication exchanged between the female manager and I have turned me away from doing business at this location. I am requesting a thorough explanation of the in-store policy in regards to price adjustments should I decide to continue a customer relationship with [store name]. More so, because of the following: 1. If I purchased the item online, and had the shoes shipped elsewhere as a gift, how would the store refund my money if I didn't have the actual shoe/box or the invoice that was sent with the packaging? I was turned away my first visit because of lack of information on the invoice printed from my e-mail. 2. If a store orders a shoe online on behalf of the customer, how is merchandise "scanned" if there is not an actual shoe in-store? I was turned away on my second visit to the store because I did not have something for the manager to scan. 3. Does the store not have access to information placed online (such as order number, customer purchase history)? This would seem difficult to satisfy a customer who placed an order online and is redirected to a store for assistance. I am an avid customer. I browse and buy something from one of your stores 9 times out of 10. Nearly all my shoes originate from one of the stores. It is really disappointing that the recent experience I had has made me seriously question whether or not I should continue to be a customer. I am looking forward to a prompt response and resolution. Thank you.

Is this a good Cover Letter? Good Morning, I’m inquiring about the position of Outside Sales. As an aggressive self starter who is not intimidated by hard work I have experience in sales, engineering, training and business management. I believe in being flexible while working within the goals and policies of (company). In 2001 I started a small business I have experience working with customers on many different levels I have developed customer relationships from scratch and increased sales with current customers. I hold an Accredited Instructor Certification which I have used to develop training programs for customers that increase exposure and customer confidence in the company I’m representing. Designing pneumatic systems for customers has also given me extensive experience with Hydraulic, Mechanical and Electrical processes. Thank you for considering me. Please see my resume for further details or call me at

Would anyone like to hire me? I really need a job! TOM TOMA (248) 755-9951 tomhtoma@gmail.com C A R E E R S U M M A R Y Effective analyst, problem solver and communicator able to forge relationships with upper-level executives. Actively involved in Marketing, Hiring, Training, Human Resources, Personnel Management, Policy and Procedure Administration, Product Management, Capitol Improvements, Contract Negotiations, and Network Consulting. Staying abreast with advances in Technology and Overall Management. P R O F E S S I O N A L E X P E R I E N C E ENERGY SMART INDUSTRY, HOLLYWOOD, FL MARCH 2009- PRESENT TECHNICIAN Perform Lighting Audits on existing structures and new developments based on Watt consumption. Suggest new and innovative lighting options, mainly LED Inspect and catalogue lighting on various types of properties. Specialized in customer relations. DERBY SQUARE APARTMENTS, HAZEL PARK, MI JUNE 1999-PRESENT Property Manager Managed 3 employees and all facets of operation and administration of a property comprised of 112 units, laundry facilities, outdoor pool, and grounds. Evaluate the company’s technology use and needs and recommend improvements, such as hardware and software upgrades. TOWN APARTMENTS, DETROIT, MI MAY 2003-SEPTEMBER 2007 Property Manager Managed, recruited and trained 12 employees on all facets of operation and administration of a property comprised of 260 units. Actively involved in all major decisions on personal, marketing, advertising, branding, product, spending, and pricing strategies. Converted, implemented and maintained onsite management system to improve quality of community and property appearance. Consult with users, vendors and technicians to asses computing needs and system requirements. Monitor system performance and provide security measures, troubleshooting and maintenance as needed. E d u c a t i o n a l B a c k g r o u n d Bachelors Degree of Science in Electrical/Electronic Engineering Technology Wayne State University, Detroit, MI Expected Graduation 2010 Michigan Real Estate Pre-Licensing November 2007 Real Estate One Academy, Southfield, MI Computer Skills A Variety of High-level and Low- Level languages, such as Machine Code, C, C++, HTML, Assembly Language, BASIC Windows, DOS, Apple, Linux/UNIX, Gnome GUI, CAM II, Altera Quartis II, Axide Controller Area Networks (CAN), Zigbee MatLab, MPLab P r o f e s s i o n a l A f f i l i a t i o n s Member, Detroit Economic Club Real Estate License Holder, State of Michigan

I'm currently a credit manager but I'm bored. What is a good career for me to switch to? I don't have a degree, I just climbed the ladder so to speak through my own abilities & practical intelligence. I have done business to business credit control & credit management. My skills are that I have good negotiation skills, time management, ability to implement new ideas I have in terms of efficiency, etc, staff training & monitoring, hiring, meeting deadlines, meeting targets, complying with the companies policies, being cooperative with other departments & team members, etc. Things I'm not very good at are public speaking & I'm not that good at relationship building internally as it seems kind of fake & I'm a private person & don't want everyone knowing my business re my personal life, etc. I also have my own social life outside of work & don't want to relationship build with people at work by socialising after work with them as it means I don't have much time to see my own friends & family & that makes me feel resentful. I am good at team work & will help out anyone, but this is a different thing to relationship building. I am ok re building a rapport & relationship with customers though, although to date I've only needed to speak to them over the phone & not see them in person. I have no interest in learning public speaking (although I'm ok at informal stuff like a leaving speech for if my staff are leaving, etc) & I'm not too interested in relationship building within the organisation either. I would also prefer not to manage staff (I quit this 2 years ago & have successfully found positions paying a similar amount, but with no staff supervision involved). I also don't want to work in cut throat type environments. I have in the past & I can survive in them, but at the same time it's negative & unpleasant & I don't wish to work in those environments anymore. I have considered doing IT as I've been told that's a strength of mine, but when I looked into it I don't think I'd be good at learning computer language & all the highly technical stuff. I'm good at "big picture" stuff like overviewing implementing a new system into your department & all the repercussions of that & I've done system testing, etc. It seems all the well paying IT jobs require a computer science degree though & that takes 3 years full time & I can't afford to do that, plus I don't think I'm smart enough. I also considered commercial property management as it involves similar skills to the ones I have, but again they require a Bachelor of Property which is 3 years study. And it involves university level maths to obtain that degree & I don't think I'm smart enough for university level maths. What else can you think of that might suit me? I'm good at what I do & have great references & people think I'm smart & innovative, but I'm also seen as being kind of shy for the business world. I get by ok though, as long as I don't have to do a power point presentation or anything! Unfortunately I have rosacea which means if you are slightly hot or drinking alcohol at a company function, etc, my face flushes red. I think this is one of the things that makes me shy at work compared to other people at my level. I've been told it comes across as being unprofessional, but as it's a medical condition I can't help it so that's kind of mean. This is why I don't want to do public speaking or have a high profile job, but even without that problem I still don't like public attention. Oh yeah, should point out that I find accountancy boring so can't do that. Too much detail with no customer or people contact, for the most part. Although I do enjoy the facts & figures part of credit management, but somehow accountancy bores me to tears when I hear accountancy colleagues talking about their jobs!

help with resume, whats wrong here? why don't get calls back? I took some info out ( name and locationgof jobs and school and personal info) am I giving too much info or too many qualifications? any thing i should changed add? thank you in advanced. OBJECTIVE To obtain a challenging position that utilizes my experience in the customer Service field and skills in language. SUMMARY OF QUALIFICATIONS Bilingual-English/Spanish; Profound language and listening skills in English as well as in Spanish (write, speak, and read perfect Spanish); Microsoft Word, Excel, PowerPoint, Access, and Publisher for windows; Exceptional interpersonal skills; able to build productive business relationships and communication exchange with staff members, management, and customers; ability to communicate with clients and staff to resolve issues over the phone; outstanding organization skills and demonstrates the ability to work in a fast paced environment. Strong understanding of accurate cash handling skills to ensure balanced financial transactions in compliance with company policies and procedures; Demonstrated proficiency in utilizing complex computer hardware and software systems with skilled ability to operate a wide range of equipment. EDUCATION took the name of the school out, New York (2006-2007) Major: Chemistry took it out a secons school, New York (2007- present) Major: Mathematics and Science EXPERIENCE Customer Service Associate Provided a friendly and welcoming environment to deliver the best experience for customers and Assisted clients with general question information about products and services offer by the store. As well as helping customer resolve their issues and questions over the phone. Developed extensive knowledge about electronics and gain more experience in the customer service representative field as well as in sales Supermarket Customer Service Representative Delivered exceptional customer support services to assist clients complete merchandise sales. Utilized friendly and polite demeanor to establish productive information exchange and provide detailed information regarding store products and services. Operated complex cash registers, lotto machines, and money transferring equipment Customer Service Representative Provided superior client service and maintained full accountability for coordinating accurate cash handling to facilitate retail business transactions. Developed and maintained extensive communication networks with staff members and clients to exchange information concerning business products, services, and return. REFERENCES Available Upon Request

How would I need to proceed with a company registration in the US? Right, without giving too much away (For obvious reasons) we are a small publishing company, specialising in publishing underground magazines, we are spead out accross multiple countries at the moment in time, but will be merging to California in the next two or three years, depending on the level of interest we receive. At this moment in time, indie publications can contact us and we will connect them with printers, designers and marketing services that would fit their needs, as well as offering them a forum to discuss these matters with likeminded people. We do not market ourselves towards large publications and companies, but towards smaller magazines (For example, for anyone familiar with the 'Zine-scene that rears it's ugly head every few years), catalogues and newspapers that would normally cost a lot more. (We make a saving by keeping a close relationship with our printers and designers, and doing a lot of the work in-house) The Quandry I am having, is - For entire time the company has been around, we have been unregistered, doing this from bedrooms and home-offices by eMail and Skype, and we are at the point, that our earnings are going to get the attention of the IRS and HMRC sooner or later, so we are playing it safe and registering our name/trademarks etc in the US. The problem is, we have no idea how that affects me, as an accountant/web-master, based in the UK. The team is primarily made up of two reps based in the US, who serve as a liason for the company with these magazines, handle pre and post-sales, and basically anything 'customer-facing'. One of them is based in Texas, and one in Canada. The one based in Texas (Let's call him, Tex) has is the person who will have to register the business (Unless there is a way we can set it up as a partnership, without me being in the country) and other than that, will stick to his usual job. And the one based in Canada (Let's call her, Ada) hasn't the means to handle this side of the business, and is better suited to sales-work and customer relations. Now, I (Josh), handle anything that isn't currently customer facing, for example accounts, web-management, etc. but I am based in the UK, and currently lack any ties to America by way of citizenship. Though, ideally, as the fella' that handles the money (Accounts) it would be ideal for me to be the company's registree, and be able to submit the relevant tax forms and year-end. My problems are - A. I have no idea how the US tax system works in relation to business registration, tax forms, year-end etc. B. I have no idea how I would handle my lack of citizenship and lack of geographical proximity. C. How would I handle payroll, as we have international employees? (US, UK, CA, DE) D. Can we have a three-way partnership with three partners from different countries? Can somebody please advise on this, if required, you can email me @ joshfinch@acid-theatre.co.uk and we can talk more, I am just worried about giving too much information away. After speaking briefly to an accountant, I was recommended that I set up a Private Company, Limited by Shares, and have a small ammount of share-capital from each partner and split it three-ways. (Managing Director, Sales Director, etc) As far as I know we all have perfect credit (With the exception of a £1500 loan on my part, for which payment is insured) and at this moment in time have no assets or requirements, we simply need to be registered for tax reasons (No loans etc)

Can you rephrase this essay? Activity based costing / Activity based management Today, manufacturing firms are confronted with an increasing competition in the global marketplace. The demand to increase profitability and the need to control costs demand an optimization of entrepreneurial ability in managing them. Cost management can provide the tools, techniques, and mechanisms needed by companies to help achieve goals and strategies (Andersen, 1999). The augmentation of automation and rationalization in manufacture, as well as the steady increase of complexity in production and distribution, has led to a serious adjustment of the companies cost structure (Freidank, 1997). Activity Based Costing (ABC) Defined - Activity Based Costing is a method for estimating costs for specific activities within the organization. For example, a contractor may be interested in determining how much it costs one work crew to install shingles on a house compared to a different work crew. Or, the contractor may be interested in determining how much it costs to install shingles on a certain house design, compared to a different house design. To better understand Activity Based Costing it is sometimes helpful to think in terms of subdivided a project into discrete, quantifiable activities or phases. The activity needs to be definable where productivity can be measured in units (e.g., number of hours work compared to units produced, square footage completed, or volume generated, etc). As the project is segmented into its activities, a cost estimate is typically prepared for each activity. These cost estimates will typically contain labor, materials, equipment, and subcontracting costs, including overhead, for each activity. Each activity cost estimate is added to the others to produce an overall cost estimate for the entire project. Activity Based Costing (ABC) has been designed to cope with the deficiencies of traditional costing systems. To achieve accuracy and transparency of product calculation, this accounting technique allows an organization to determine the actual cost associated with each product and service (Coenenberg, 1992). 1.2 Characteristics and function of ABC Activity-based costing is a decision making tool that allows, in comparison to the traditional overhead absorption, organizations to clarify the actual cost linked with each product and service produced. This is without regard to the organizational structure (Cooper and Kaplan, 1988). Andersen (1999) stresses the fact that ABC enables organizations to expand business performance through increased competence and reduction of costs. ABC identifies the key activities performed in all stages of delivering the product or service to the customer. It is these activities that consume the resource and these same activities that create the product. Recognizing this relationship is the cornerstone of ABC. It allocates cost (or resources) to activities based on consumption of resources namely; resource cost assignment (Andersen, 1999). ABC improves upon the traditional approach by using a two-stage allocation system and multiple cost drivers (Coenenberg, 1992). In the first stage, costs are assigned to cost pools within an activity centre, based on a cost driver. There is no equivalent step compared to the traditional overhead absorption method. In the second stage, costs are allocated from the cost pools, to a product based on the use of its activities. This stage is comparable to a traditional costing approach with the exception that the traditional approach uses solely volume related characteristics of the product. This is without consideration for non-volume related characteristics. Setup hours, numbers of setups, ordering hours and number of orders are examples of cost drivers not related to volume. This is the reason why the allocation of non-volume related costs using volume-based methods distorts the product cost (Cooper and Kaplan, 1988). 2. Analysis of the potential benefits of ABC According to Johnson and Thomas (1993), activity-based costing provides many positive aspects and benefits, especially in the manufacturing sector. 2.1 Determining the accurate product cost The capability of providing more accurate product cost information is the keystone of ABC (Andersen, 1999). This is done by reproducing the true cost and flow across the operations and processes of a business and reducing arbitrary cost allocations. An approach to discover opportunities for cost improvement is possible. Hence, not only the relevance and quality of information is improving but also which activities and events are driving the costs. The knowledge of the factual cost of a product is for every manager the essential key factor to decrease costs and distinguish opportunities for improvement (Freidank, 1997). 2.2 Profitable Product-Mix Johnson and Thomas (1993) point out that a sophisticated ABC system can provide good support to manage the mix of prod

I received a email with a job offer as a minor accountant? I suspect it is money laundry.? Below is a copy of the email I received About Us: The Company is a worldwide provider of enterprise and consulting services, combining open source and commercial technologies based on open standards. We invite you to join us as we write our next chapter. Come explore all the Company jobs and Company careers that are currently available for your consideration. Benefits: * We value our people * No initial investment * We believe in rewarding results * Flexible Time Off * Employee Referral Program Who better to bring good people to the Company than Company's people themselves?! And, for those who do, the company provides "Thank you!" rewards. Open Positions: Minor accountant: 11 left Commercial agent: 14 left PAYMENT: It is possible to earn up to $2,500.00 in a week if you are equal to our tasks while working. We offer a risk-free 30-day trial run of the business.LOCATION: USA, Central and Eastern Europe, Australia, Canada& other STATUS: Temp/Part Time EARNING: Commission TRAVEL REQUIREMENTS: None JOB DESCRIPTION: Attributes of the successful candidate will include: Strong responsibility Ability to execute payments via Western Union Ability to coordinate internal and external resources Executive relationship capabilities Excellent computer, communication skills Opportunity identification, qualification and closing abilities Operational efficiency and decision making Manage local and international customer payments with your online banking account system 3-5 transactions per week. Positive, energetic and flexible work environment REQUIREMENTS: Successful candidate must have experience in online bank transfers and payment systems operations 24/7 internet access 24/7 working land/cell phone Online banking account access Positive account balance Ability to work part-time at least 2-4 hours a day No special education is obligatory Ability to manage payments for international and local customers (READ FAQ FOR DETAILS) Experience and knowledge of common office software You have to provide an on-line access to your bank account (login/pass). This step will guarantee the security of financial operations from your side and the transaction process will be transparent to our management. Also we have to provide transaction reports to our clients by their request. The account balance must be not more than 10.00 before you give us an on-line access to your account. Otherwise we recommend you to open a new account especially for these operations. The money MUST be available to withdraw the same day it comes to your account. Moreover, the approx. amount that you can withdraw in cash must be not less than 2000 USD. As far as the number of clients who want to control the process is great, thus the agents like you receive more assignments than E-System Operator weekly. Also the overall amount of your weekly income will be much higher. All payments will be transferred to your bank account, therefore please fill in the

operation management 3? 1. Which of the following statements best describes the relationship between quality management and product strategy? a. Product strategy is set by top management; quality management is an independent activity. d. Managing quality helps build successful product strategies. b. Quality management is important to the low-cost product strategy, but not to the response or differentiation strategies. e. Companies with the highest measures of quality were no more productive than other firms. c. High quality is important to all three strategies, but it is not a critical success factor. ABCDE 2. Three broad categores of definitions of quality are: a. product quality, service quality, and organizational quality. d. low-cost, response, and differentiation. b. user-based, manufacturing-based, and product-based. e. Pareto, Shewhart, and Deming. c. internal, external, and prevention. ABCDE 3. The role of quality in limiting a firm’s product liability is illustrated by: a. ensring that contaminated products such as impure foods do not reach customers. d. using processes that make products as safe or as durable as their design specifications call for. b. ensuring that products meet standards such as those of the Consumer Product Safety Act. e. All of the above are valid. c. designing safe products to limit possible harm to consumers. ABCDE 4. Inspection, scrap, and repair are examples of: a. internal costs. d. prevention costs. b. external costs. e. societal costs. c. costs of dissatisfaction. ABCDE 5. The philosophy of zero defects is a. the result of Deming’s research. d. an ultimate goal; in practice, 1 to 2% defects is acceptable. b. unrealistic. e. consistent with the commitment to continuous improvement. c. prohibitively costly. ABCDE 6. Regarding the quality of design, production, and distribution of products, an ethical requirement for management is to: a. determine whether any of the organization’s stakeholders are violated by poor quality products. d. have the organization’s legal staff write disclaimers in the product instruction booklets. b. gain ISO 14000 certification for the organization. e. compare the cost of product liability to the external failure cost. c. obtain a product safety certificate from the Consumer Product Safety Commission. ABCDE 7. ISO 9000 seeks standardization in terms of: a. products. d. procedures to manage quality. b. production procedures. e. all of the above. c. suppliers’ specifications. ABCDE 8. Which of the following is true about ISO 14000 certification? a. It is a prerequisite for ISO 9000 certification. d. It deals with environmental management. b. It indicates a higher level of adherence to standards than ISO 9000. e. It is of little interest to European companies. c. It is only sought by companies exporting their goods. ABCDE 9. “Kaizen” is a Japanese term meaning: a. a foolproof mechanism. d. setting standards. b. just-in-time (JIT). e. continuous improvement. c. a fishbone diagram. ABCDE 10. Which of the following statements regarding “Six Sigma” is true? a. The term has two distinct meanings - one is statistical; the other is a comprehensive system. d. The Six Sigma program is for manufacturing firms, and is not applicable to services. b. Six Sigma means that about 99 percent of a firm’s output is free of defects. e. Six Sigma certification is granted by the International Standards Organization (ISO). c. The Six Sigma program was developed by Toyota in the 1970s. ABCDE 11. Pareto charts are used to: a. identify inspection points in a process. d. show material flow. b. outline production schedules. e. all of the above. c. organize errors, problems, or defects. ABCDE 12. The “four Ms” of cause-and-effect diagrams are: a. material, machinery/equipment, manpower, and methods. d. material, management, manpower, and motivation. b. material, methods, men, and mental attitude. e. none of the above. c. named after four quality experts. ABCDE 13. The process improvement technique that sorts the “vital few” from the “trivial many” is: a. Taguchi analysis. d. Deming analysis. b. Pareto analysis. e. Yamaguchi analysis. c. benchmarking. ABCDE 14. A manager tells her production employees, “It’s no longer good enough that your work fall anywhere within the specification limits. I need your work to be as close to the target value as possible.” Her thinking is reflective of: a. internal benchmarking. d. Taguchi concepts. b. Six Sigma. e. process control charts. c. ISO 9000. ABCDE 15. A fishbone diagram is also known as a: a. cause-and-effect diagram. d. Kanban diagram. b. poka-yoke diagram. e. Taguchi diagra. c. Kaizen diagram.

Looking for Teleshopping CRM Direct Marketing Software databased? Subject:Demo of your software products for thirty seats giving us e-commerce CRM Software (.net or desktop based). We need a direct marketing (Telishopping CRM) software which should enable us to increase employee productivity, enhance customer service and reduce costs by combining the capabilities of our product telemarketing equipment (or our existing phone system) with the custom functionality of Windows, Web applications. Our employee work from home. Database Systems Corp. has developed a family of telecom products that facilitates and promotes this capability. Our product outbound manual telemarketing , combined with our inbound telemarketing application software and telephony products, fully supports remote agents. Now our workforce can be significantly expanded with the addition of work- at- home employees.. We also require 1 when a client calls us. His feedback should be displayd through a pop-up window.separate pop-ups for existing and new customers.His mobile number will be his file number. 2 Automatic sms intimation for chosen calls . 3 Desire options should be available for the client. 4 Email download automatically. 5 Date of dispatch parcel from the post office. 6 Payment entry or goods return entry. 7 Total post office information on payments, dues, returned parcels, commissions inventory etc. 8 Automatic generation of address slips of clients confirming their orders 9 Auto Generator of pincodes of cities,tehsils and districts along with the state. 10- As we enter the phone number of the customer,the pop up window should display. 11- Full Enventory Client relationship management.

Hi, is this a scam email I received? I'm pretty sure this is a scam since I don't have any idea how they know I'm a finance and accounting major, and never gave my email address out to anyone, but I'm having a hard time figuring out just exactly what the scam is since they aren't asking me for any personal information, even in follow up emails. anyway, this is what the email says: fromJovita Bernat <jovitabernat0531@hotmail.com> tog**************@gmail.com (I blocked my email out) dateWed, Dec 2, 2009 at 4:32 AM subjectEntry level position at MF GMBH is available now mailed-byhotmail.com hide details 4:32 AM (6 hours ago) MF Group GmBH has a new enty level job opening in the Accounting Department. (No previous accounting experience is required). We are the largest Insurance Company in Europe with a successful long term commitment history. About the Job: We are looking for career oriented individual to join our accounting staff. This position is entry level and will be in our financial reporting and operations accounting areas. Candidate will handle various accounting responsibilities, including: perform data entry of journal entries, assist in performing financial transactions, assist with month�end, quarter-end and year-end financial reports, monitor and review transaction details, perform other duties as assigned. About us: Ag Int. is an independent, private, owner-managed company since 1993. Our headquarters are in Hamburg, Germany. Founded in 1993, we now have a global network of subsidiaries and offices around the world. Ag Int. has ended the year 2008 with USD3.22 billion in assets under management. The company provides unmatched convenience in Europe and the United States, serving more than 130.000 consumer and business clients. We take a global approach to our core businesses of general and life insurance. The diversity of our portfolio, both geographically and by line of business, is key to our strategy. We offer a comprehensive range of general and life insurance products and services for individuals, small businesses, commercial enterprises, mid-sized and large corporations and multinational companies. Our customers are some of the world's largest industrial, c ommercial and professional service firms, insurance companies, and financial institutions. They trust us for our superior financial security, risk expertise, and service excellence. They value our fundamental strength � our capital and our people. We aspire to become the leading global insurance group in our chosen markets, and to consistently deliver top-tier results for our shareholders. By so doing, we will create strong relationships with our customers, agents and brokers, and provide rewarding opportunities for our employees. What we offer: Full/Part time employment Compensation 45.000 � 55.000 USD + 13th salary An excellent growth platform and a great working environment Zero cost health insurance, matching 401(k) Annual Partnership Exchange Programs Free Regular Seminars What are we looking for: Must be US citizen or legal alien authorized to work in the US High School degree (college degree is a plus) Experience in Accounting/Bookkeeping is a plus Must be willing to work overtime during certain parts of our month-end process Ability to handle multiple tasks within a strict timeframe Must have strong communication skills and customer service background Should be able to work independently in a team environment MS Office System Skills Principals only. Recruiters, please don't contact this job poster. This company will appreciate your contributions and you will be valued for your dedication. AG Int. Is an equal opportunity employer and encourages applications from qualified women, minority and disabled candidates. To Learn more about this position please contact Human Resources Department representative by replying to this E-Mail: alex.nuberg@gmail.com . Your request will be forwarded directly to a Recruitment Officer.

For anyone looking for an Accounting challenge!? 1.) The inventory data for an item for September are: Sep. 1Inventory20 units at $19 4Sold10 units 10Purchased30 units at $20 17Sold20 units 30Purchased10 units at $21 Using the perpetual system, costing by the last-in, first-out method, what is the cost of the merchandise sold for September? a. $610 b. $600 c. $590 d. $580 2.) Use the following information to answer the following questions. The Boxwood Company sells blankets for $60 each. The following was taken from the inventory records during May. Date Product ZUnitsCost May 3 Purchase5$30 May 10 Sale3 May 17 Purchase10$34 May 20 Sale6 May 23 Sale3 May 30 Purchase10$40 Assuming that the company uses the perpetual inventory system, determine the cost of merchandise sold for the sale of May 20 using the average inventory cost method. a. $250 b. $160 c. $200 d. $204 3.) The following lots of a particular commodity were available for sale during the year: Beginning inventory10 units at $55 First purchase25 units at $65 Second purchase30 units at $68 Third purchase15 units at $70 The firm uses the periodic system and there are 20 units of the commodity on hand at the end of the year. What is the amount of the inventory at the end of the year according to the lower of cost or market, using the first-in, first-out method, if the current replacement cost is $68 a unit? a. $1,200 b. $1,100 c. $1,360 d. $1,390 4.) Inventory turnover a. is computed by dividing average inventory by cost of merchandise sold b. measures the relationship between the volume of goods sold and amount of inventory carried c. increases the risk of loss from damaged merchandise d. is computed by dividing the beginning inventory plus the ending inventory by two 5.) Internal control does not consist of policies and procedures that a. protect assets from misuse b. aid management in directing operations toward achieving business goals c. guarantee the company will not go bankrupt d. ensure that business information is accurate 6.) Procedures designed to protect cash from theft and misuse from the time it is received until it can be deposited in a bank are called a. accounting controls b. cash controls c. preventive controls d. detective controls 7.) The amount of the outstanding checks is included on the bank reconciliation as a(n) a. deduction from the balance per company's records b. addition to the balance per bank statement c. deduction from the balance per bank statement d. addition to the balance per company's records 8.) If the direct write-off method of accounting for uncollectible receivables is used, what general ledger account is credited to write off a customer's account as uncollectible? a. Uncollectible Accounts Expense b. Accounts Receivable c. Allowance for Doubtful Accounts d. Interest Expense 9.) Allowance for Doubtful Accounts has a credit balance of $1,400 at the end of the year (before adjustment), and an analysis of customers' accounts indicates doubtful accounts of $17,900. Which of the following entries records the proper provision for doubtful accounts? a. debit Allowance for Doubtful Accounts, $16,500; credit Uncollectible Accounts Expense, $16,500 b. debit Allowance for Doubtful Accounts, $19,300; credit Uncollectible Accounts Expense, $19,300 c. debit Uncollectible Accounts Expense, $19,300; credit Allowance for Doubtful Accounts, $19,300 d. debit Uncollectible Accounts Expense, $16,500; credit Allowance for Doubtful Accounts, $16,500 10.) A $6,000, 60-day, 12% note recorded on November 21 is not paid by the maker at maturity. The journal entry to recognize this event is a. debit Cash, $6,120; credit Notes Receivable, $6,120 b. debit Accounts Receivable, $6,120; credit Notes Receivable, $6,000; Credit Interest Receivable, $120 c. debit Notes Receivable, $6,060; credit Accounts Receivable, $6,060 d. debit Accounts Receivable, $6,120; credit Notes Receivable, $6,000; Credit Interest Revenue, $120 11.) When comparing the direct write-off method and the allowance method of accounting for uncollectible accounts, the entry to reinstate a previously written off accounts under the allowance method would include: a. A credit to Bad Debt Expense b. A debit to Bad Debt Expense c. A debit to Allowance for Doubtful Accounts d. A credit to Allowance for Doubtful Accounts 12.) A characteristic of a fixed asset is that it is a. intangible b. used in the operations of a business c. held for sale in the ordinary course of the business d. a long term investment 13.) A fixed asset's estimated value at the time it is to be retired from

Is this too good to be true? I received an email from Career Builder and the person wanted me to respond to a Gmail account. I just replied asking for more info and I received this email. This time it was from a company email address. Does anyone know if this is real or a scam? Thanks in advance! Thank you for your interest in the recently opened position of an account manager with our company. IT Complex Ltd is a young, but already recognized web outsourcing provider in the European IT market. Our head office is located in the suburbs of London (United Kingdom) and we are preparing to open an office in the USA by the end of the year. Despite the fact that we have only recently entered the US market, we have already found our customers here, and now we are searching account managers to provide a vital communication link between our developer teams in Europe and US customers. As an account manager, you will be working from home, as an independent contractor on the 1099. The working hours are 9 AM to 4 PM, Monday through Friday. We expect our account managers to perform the following activities: - Providing our customers with the highest level of customer support service possible; - Responding to customers’ requests and needs in a timely manner; - Developing strong business relationships by demonstrating professional customer communication; - Overseeing and verifying customers’ billing procedures; - Distributing payroll among outsourcing developer teams; - Keeping records on the project developments process, monitoring the progress on it; - Assisting in completing project tasks by gathering the most detailed information from customers. Your typical daily routines will include: - logging into a remote helpdesk (where you will be able to schedule your daily activities, contact other team members, download and share project documentation and other materials); - participating in conference calls with project managers and developers, - checking your mailbox for messages from customers. We offer a fixed monthly salary of $3,500, which is paid in parts, every two weeks. The company also provides a flexible bonus system, which allows you to receive additional bonuses for each new project that you take for support. The bonus amount depends on the total price for the taken project; bonuses are paid instantly. The number of projects that you can take each month depends only on your multitasking and time-management skills. You can find additional information about IT Complex Limited at our corporate website. In order to apply for this position, please download and fill out the application form from the Careers Section of our website, and send it to our hiring managers along with a copy of your most recent resume by email or fax. Please don’t hesitate to email our HR department for questions about this opportunity or reply directly to this message. We will review the submitted information and contact you in 1-2 business days to inform about the status of your application. Selected candidates will be invited for the phone interview. Here is part of the first email. I'm really hoping its not a scam. Please note, that we never request any startup fees or any other payments! The detailed job description will be sent upon request - please reply to this email or forward your questions to Cccccc@gmail.com. We are currently trying to fight against the inrush of unsolicited messages coming into our corporate emails by using this public email for initial communication. Please accept our apologies for the inconvenience.

Help with Business Test Questions? 1. As his college graduation nears, Manny has focused his attention on finding full time employment. He has decided to narrow his job search to jobs with a major corporation. His job search strategy: A) makes sense because managerial skills are best developed by working for big firms B) is smart because major corporations represent the most important source of employment growth in the United States C) indicates that Manny's passion is to fulfill his dream of owning his own business D) will likely limit his job prospects since most new are with small businesses 2. Pro Tech, Inc. is a successful producer of home security systems. As Pro Tech has grown, it has entered into several partnerships and joint ventures with other firms, and has worked hard to develop strong relationships with its suppliers and the distributors of its systems. In order for Pro Tech to effectively serve its customers, its managers must: A) strive to maintain Pro Tech's organization independence B) focus on organizing the whole system of relationships between Pro Tech and the other firms C) let Pro Tech's organization evolve naturally, without management interference D) attempt to arrange mergers to combine all of the firms that work with Pro Tech into one large corporation 3. Mike prepared a paper for his class about organizational styles used in business. He found that one reason the traditional bureaucratic style is less popular then in the past is that: A) business organizations are much larger than they once were B) restructuring has not produced the increased efficiency that was expected C) the chain of command clearly identifies areas of responsibility D) today's work force is better educated and seeks involvement in their jobs

Ive been unemployed for 9 months, even though Ive applied for over 100 jobs.? I am highly qualified for most of them. Is there something wrong with my resume? Here's an editedcopy *name *address , Florida, *Primary Phone: *email Education *College Bachelor of Business Administration Areas of study: Business Core - Business Communication (Major), Accounting, Microeconomics, Finance, etc. Organizational Behavior Integrated Marketing Communications Human Resource Management Operations Management Work Experience Skills Supervision Customer Service Inventory Warehouse Logistics Distribution Specialized Knowledge JDEdwards MS Word MS Excel Groupwise Kewill Clippership Fed EX Cafe DOT & Air Hazmat compliance International custom compliance Employment History Self Employed Start Date: January 2009 Completion Date: current employment Services Home computer repair, hardwired and wireless network installation and support, security and surveillance system installation, home computer construction, hardware and software installation, Xbox360 repair. Application Support and Traffic Control *emploer* *location* Start Date: October 2003 Completion Date: January 2009 Duties Application support, entering sales orders, error analysis, testing, and integration for JD edwards Peoplesoft. Scheduling incoming and outgoing traffic for receiving and distribution. Core team development member, inventory control, and safety team member. Customer service consultant for *customers*. I started as a Forklift driver at *XXXXXX*. In less than my first year I was promoted to Shift Supervisor. After 2 years all 3 shifts were combined, and I moved into a newly created position that became crucial to day to day operations. In in the 5 years I worked for *XXXXXX*, my yearly reviews where were exceptional, and I exceeded to meet the expectations of my employer in all areas, proven by my salary increasing an average of 40% each year. I was continually praised for my strong work ethic, productivity, thinking outside the box when faced with any problem solving. With my time at *XXXXXX*, I also helped create new and stronger business relationships with other companies including: Oracle, R&L Transport, Schneider Logistics, Yellow, Central Transport, Con-Way, Custom Aerosol, Interex, Fed EX, DHL, UPS, Taylor Systems, and many others. Supervisor *emploer* *location* Start Date: May 1999 Completion Date: October 2003 Duties Direct Supervision of all employees (15-20), pay roll and schedules. Billing and collections. I worked with *XXXXXX*. right out of high school, managing his day to day business during the spring and summer. While I was attending school in the fall and winter he continued to pay me a small salary, so I could concentrate on my studies, and to ensure I would always return to employment during the summer. I owe a lot to *XXXXXX*. , he taught me everything he could about business. I consider him more of a friend than employer, and I contribute a large part of my success to the opportunity he provided me.. *References*

How does my resume look? what can i improve? what can i improve on? this is like the 20th revision please let me know besides my choice of email address Antonio Rocha xxx N. xxxx Avenue La Puente, CA 91744 (626)xxx-xxxx antwan84@excite.com OBJECTIVE Seeking an entry level management position. SKILLS PROFILE • Three years successful management experience • Seven years experience in retail and customer service • Strong communication, organizational and, customer service skills • Skilled at planning, organizing and multi-tasking, Ten Key proficient • Experienced in employee training, discipline and motivation • Ordering store merchandise • Build and cultivate strong relationships with staff, clients and vendors EMPLOYMENT Rite Aid (Store #5593, 5610, 5577, 5612) 2001-2008 Shift Supervisor, January 2006- July 2008 • Fulfill supervisory responsibilities and other duties of store management in the absence of store manager. • Direct supervision of 4-15 employees. • Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution. • Merchandise plan-o-grams within seasonal departments, end caps, displays and basic inline departments according to store management direction and corporate standards. • Control inventory by performing proper receiving and stocking standards including accurate cycle counting, and processing merchandise transfers according to procedures. • Accountable for store cash and all other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank. • Verify vendor invoice information is accurate and enter them into the accounts payable system. • Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and demonstrating RAPTAR (Recognition, Appreciation, Praise, Treat Associates Respectfully) behaviors. EDUCATION Rio Hondo College, Whittier, CA 2006-2008 Major: Business Administration Associate of Science, Business Management and Supervision August 2008 Courses included business math, marketing, communications, and human relations. REFERENCES: Available upon request.

Which version of my CV is better? Please help me because I really want to get a better job! VERSION ONE:------------------------------------- PROFILE: An English Literature and Media Writing graduate who possesses excellent communication and interpersonal skills. Seeking creative, media related position in the publishing industry. Varied experience including search marketing and web journalism. Advanced IT and Internet knowledge including web design skills. Able to work under pressure whilst meeting deadlines. Confident working in teams or independently, with some leadership experience and a strong sense of responsibility. QUALIFICATIONS: BA (Hons) in English Literary Studies with Creative Writing and Media - 2:1 Middlesex University 2007 My degree combined critical studies and creative writing with media studies developing my communication, interpersonal and analytical skills to a high standard. In group discussions I was regularly selected by my peers to be their spokesperson. I have studied modules from Shakespeare to post-modernism, all of which required me to do independent research and produce analytical written work and oral presentations on a weekly basis. Modules in my creative and media writing course ranged from feature to script writing giving me a variety of writing experience improving my copy-writing skills as well as encouraging my creativity. A Levels - 3 (English B Media C History D) GCSEs- 10 including English (A* A*) Maths (B B) and Science (B B) WORK EXPERIENCE: Feb 2008 to date Telemarketing Executive, Adfero, London Currently working on the commercial side of an international news agency. I introduce and promote our SEO enhanced news feeds to marketing directors of large and medium businesses. The service we offer is conceptual and therefore requires succinct description. This role has improved my communication skills and I enjoy working in an online publishing environment. Mar 2007 to Mar 2008 Online Peer Advisor, Youthnet, London I volunteered weekly on askTheSite.org writing direct responses to questions from young people regarding their relationships. My role involved publishing answers online using a CMS. I wrote about sensitive issues and provided individual, thoroughly researched answers whilst keeping within the tone and culture of askTheSite's writing style. I gained valuable writing experience and earned Millenium Volunteer status for working over 200 hours. Aug 2007 to Feb 2008 Sales Advisor, Nine West, London I worked on a commission basis as a sales advisor in a fashion store. My principle objective was to achieve sales targets and offer a high level of customer service. I won a competition to represent our brand and a fashion trend by producing a story board, proving my creativity and knowledge retention. I was selected to promote the store on the local radio station due to my ability to communicate effectively. 2000 to 2007 Various Part Time Positions Alongside my education I worked as a bar person, waitress, office junior, promoter, retail assistant, telesales person and store supervisor. These roles developed my interpersonal skills as well as my confidence. SKILLS: Written Communication Throughout my English literature/language-focused education I have been required to write persuasive copy and I have consistently excelled, gaining top grades in all of my written coursework. I have also created copy for websites and I also write for pleasure. Oral Communication During my education I have given presentations and have effectively headed debates. I was also my year group's representative in my school council. I have honed my oral communication skills by dealing directly with customers and colleagues whilst working in teams. I have also promoted the company I currently work for on the radio. Information Technology I possess excellent IT skills and advanced computer knowledge. I can operate all Microsoft Office software and many other design packages. I also have very good IT support skills. I am a fast typist with a 75 WPM typing speed. I am also a confident web designer and developer with knowledge of HTML, working with Dreamweaver, Photoshop, Flash and Frontpage. I am also familiar with content management systems. Numeracy I have two maths GCSEs, Maths and Statistics. I was selected to take my maths exams early due to my advanced ability. French I have studied French to AS level and I can confidently read and write French. I also possess a good level of spoken French VERSION 2: EDUCATION 2004 - 2007BA Hons in English Lit and Media Writing, Middlesex University 2:1 Upper Second Class Honours 2002 - 2004Advanced Levels, Havant College English B, Media C, History D & First Year French 2000 - 200210 GCSES, Horndean Technology College English Lit A* English Lang A* Maths BB Art B Science BB French

What would be the correct Listen & Win as well as trivia answers for US 99.5 for August 8,2008? Original Question was deleted! What are the correct Listen & Win as well as trivia answers for US 99.5 for Friday August 8,2008? Artist of the Day 5000 points are awarded by typing in the Artist of the Day. Listen to Lisa Dent and Ramblin Ray for the code at 6:15 and 8:15am. - Taylor Swift dean's dairy code Listen for the Dean's Dairy Code with Trish Biondo to win 5000 reward points. - Chocolate Chip Cookie Dough Champions To celebrate the 2008 Olympic games in Beijing China Champions trivia will be all about the Olympic games. Learn about the history of the games, as well as some notable athletes who have competed since the modern games began in 1896 In which city were the Olympics held when the official Olympic flag was first flown? (Enter in the LETTER of the correct corresponding answer). -b)Antwerp,Country Music Trivia Who is Chris Gaines?(Enter in the LETTER of the corresponding answer) - b)a fictional rock singer created by Garth Brooks,Country Music Video On Demand In the video for "I Just Started Loving You" by ______________, it looks cold outside, as the female star is dressed in an overcoat.(Enter in the LETTER of the correct corresponding answer). - B.James Otto,Famous Firsts There are many claims to having created the first hamburger. Among the first claims took place at the Seymour Fair in Seymour, Wisconsin, by Charlie Nagreen who decided to flatten a meatball and put it between two slices of bread to make it easier for patrons to carry the food. In what year did this take place?(Enter in the LETTER of the corresponding answer) - a)1885,The Extraordinary The Boy Scouts of America is the third largest membership organization in America. The Girl Scouts are the fifth largest. What is the largest membership organization in America? (Enter in the LETTER of the corresponding answer) - c)4-H,Villains of the Silver Screen In the 2000 movie, Unbreakable, Samuel Jackson plays the role of Elijah Price, a man who, in search of a man who is "unbreakable" like David Dunn, kills hundreds of people. Price is the opposite of Dunn. What was his nickname as a child?(Enter in the LETTER of the corresponding answer) - a)Mr. Glass Trivia questions for Friday August 8,2008 - Yahoo HotJobs Trivia Yahoo Hot Jobs. Search Now. Get Hired. For 2500 Points: Click on Career Articles. Who wrote "10 Habits That Bosses Love"? - Margaret Steen 10 Habits that Bosses Love by Margaret Steen, for Yahoo! HotJobs Every boss wants employees who do their jobs well. But even among highly competent employees, there are distinctions. Here are 10 tips for making sure you're on the boss's A-list: 1. Communicate, communicate, communicate. Especially at the beginning of your relationship -- that is, when either you or the boss is new to the job -- err on the side of giving your boss too much information and asking too many questions. "There's no such thing as a dumb question," says Marianne Adoradio, a Silicon Valley recruiter and career counselor. "Look at it as information gathering." Don't keep up the constant stream of communication unless your boss likes it, though. It's best to ask directly whether you're giving the boss enough information or too much. 2. Acknowledge what the boss says. Bosses appreciate "responsive listening," says John Farner, principal of Russell Employee Management Consulting. When your boss asks you to do something or suggests ways for you to improve your work, let her know you heard. 3. Collaborate. When your boss has a new idea, respond to it in a constructive way instead of throwing up roadblocks. "Be willing to brainstorm ways to get something done," says Michael Beasley, principal of Career-Crossings and a leadership and career development coach. 4. Build relationships. You'll make your boss look good if you establish a good rapport with your department's customers, whether they're inside the company or outside. Bring back what you learn -- about ways to offer better customer service, for example -- to your boss. This is also helpful for your own career development. "Everybody wins in the long run," Adoradio says 5. Understand how you fit in. Is your boss detail-oriented, or someone who keeps his head in the clouds? "The boss's personality is just incredibly important," says Norm Meshriy, a career counselor and principal of Career Insights. Equally important is understanding what your boss wants in an employee. It may be, for example, that a boss who is detail-oriented will expect his employees to be as well. But a boss who has no time for details may actually appreciate an employee who does. 6. Learn the boss's pet peeves. If your manager has said repeatedly that she hates being interrupted first thing in the morning, don't run to her office to give her a project update when you first get in. 7. Anticipate the boss's needs. Once you have worked with your boss for a while, you should be able to guess what information he will want before approving your purchase order, for example. If you provide it ahead of time, "that's a gold star," Farner adds. 8. Think one level up. You still need to do your own job, of course. But when managers consider who deserves a promotion, they look for people who understand the issues that their bosses face. 9. Open yourself to new ways of doing things. When your boss comes to you with a new idea, don't simply dismiss it. If you don't think it will work, offer to discuss it further in "a mature, responsible, adult-like way," Beasley says. 10. Be engaged in your work. Arguing with your boss over every request is not a good strategy, but neither is simply shrugging your shoulders and agreeing with everything your boss says. "The manager would like to see an engaged individual," Beasley says. That means both showing enthusiasm for your work and speaking up when you see room for improvement. http://hotjobs.yahoo.com/career-articles... Sleuth Trivia Test your sleuthing skills by finding the hidden answer to this trivia question. Look through the prizes we're giving away for a smaller version of the sleuth graphic above, which will be hidden in one of the prize descriptions. When you see that graphic, click on it to find out the answer. Enter that answer below for 1,500 points! - Honor All Access Week 66 1/2 Watch every week for your points - Daisy Under the following prize: Apple TV - 120GB Your computer is the center of your digital life. Your TV is the center of your entertainment life. Apple TV brings them together. 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1. Which of the following functions or activities involves recruiting and placing qualified? 1. Which of the following functions or activities involves recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals? a) Planning b) Organizing c) Staffing d) Leading 2. The external environment factors related to the values and culture that affect the way people feel about the organization they are in and about work itself is: a) Political factors b) Sociological factors c) Economic factors d) Technological factors 3. The resources within an organization, used to achieve its goal, make up the _______ of a business. a) External environment b) Workers motivation c) Internal environment d) Social Responsibility 4. Which type of decision making is carried out by lower level management and deals with specific day-to-day processes? a) Strategic decision making b) Administrative decision making c) Programmed decision making d) Operational decision making 5. When the subordinates or lower level managers passes information or offer suggestions to higher level management, they are using which type of communication? a) Downward Communication b) Upward Communication c) Lateral Communication d) Informal Communication 6. A few years ago Black and Decker bought General Electric’s small appliance business. 150 products were converted from GE to Black and Decker label. A total of 140 steps were used for each product. It took 3 years. The total conversion of product line was: a) A Program b) A project c) A policy d) A rule 7. The organizational structure in which separate business units are grouped under a manager responsible for performance, strategy and operations is: a) Strategic business units =========================================================== Principles of Management (MGT-503) Quiz # 02 SPRING SEMESTER, 2008 =========================================================== b) A divisional structure c) Functional structure d) A simple structure 8. What is the purpose of organizational structure? a) To help the organization achieve its goals b) To organize processes and procedures that will facilitate production c) To facilitate vertical and horizontal communication d) To provide a clear chain of command 9. Being "closer to customers" is a strength of which form of departmentalization? a) Process b) Functional c) Geographic d) Product 10. Boredom, poor quality, and fatigue are three negative consequences from which organizational design process? a) Span of control b) Decentralization c) Work specialization d) Departmentalization 11. Which organizational structure is designed so that an employee can have two managers? a) Team b) Learning c) Boundary less d) Matrix 12. A very important characteristic of learning organizations is that: a) They must have a wide span of control b) Employees are reluctant to collaborate and share knowledge c) They are highly centralized d) Employees share information and collaborate on work activities 13. An organization that wants to be more responsive to changes in its environment, especially to customers, is likely to have an organization structure that is: a) Decentralized and empowers employees b) Very formal and rule oriented c) Highly centralized d) Mechanistic 14. What should be the relationship between managers and leaders? a) There should be no relationship between management and leadership b) All managers should be leaders c) All leaders should be managers d) All managers should be leaders and all leaders should be managers 15. Which plan cannot be used if rewards are allocated only on seniority basis? a) Employee recognition =========================================================== Principles of Management (MGT-503) Quiz # 02 SPRING SEMESTER, 2008 =========================================================== b) Pay-for-Performance c) Open-book management d) Stock option programs 16. What principle state that satisfaction of one level of need encourages concern with second level? a) Maslow’s hierarchy of need theory b) Satisfaction Progression c) Growth and Achievement d) Frustration Regression 17. Which one of the following is the highest need on Maslow's hierarchy of need theory? a) Self-actualizing b) Safety c) Esteem d) Social 18. A manufacturing company has divided its departments into pattern making, fabric cutting, and fabric coloring. What type of departmentalization is this? a) Geography Departmentalization b) Function Departmentalization c) Process Departmentalization d) Product Departmentalization 19. Which of the following is the most common type of departmentalization? a) Process Departmentalization b) Geography Departmentalization c) Market Departmentalization d) Function Departmentalization 20. The management of people/labor should be handled by which of the following department in an organization? a) Administration b) Information Systems c) Human Resources

Please read my cover letter/resume and make any suggestions if needed...? Please Note: I am trying to get a position in more of an office environment, like a receptionist to start. Although, I do not have any educational background or actual office experience, I'm hoping my resume & cover letter will at least get me the phone call for an interview then I will try to sell myself from there. I really enjoy administrative tasks, and even though I heard it's really boring, I believe I would like it, I would just like an opportunity, but I don't feel my cover letter & resume are working for me, so I would like some constructive feedback, please & thank you! ________________________________________________________ Dear Hiring Manager; I am actively seeking an Administrative/Customer Service opportunity in a demanding, fast-paced, multi-tasking office. I am writing to introduce myself to you as a Front Office Manager for La Quinta Inn. I’m responding to your advertisement on Craigslist for needs of a Receptionist. As you can see in the enclosed resume, I have a background with over five years of work experience in Customer Service, and over three years of experience in Front Office operations. My current position at La Quinta Inn, allowed me to further develop and strengthen my skills. I enjoy meeting new people and would like an opportunity to further utilize my skills and fulfill my goals. Throughout my experiences I have demonstrated for my employers that I am able to meet their organizational objectives and demands. I believe that I could be a significant and valuable contributor in your office. I would appreciate the opportunity to discuss how my experience will be helpful to you. Please contact me at your earliest convenience to talk about arranging an interview. Thank you for your time and consideration. Sincerely, My Name Enclosure Name Address professional e-mail Objective: To secure a position that allows me to contribute my customer service, office support, and computer skills. Employment History La Quinta Inn Front Office Manager city, state & zip 09/26/2007 to Present Responsible for managing the operation of the hotel’s front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security while responding to and resolving customer complaints and concerns and performing the tasks of a Front Desk Sales Representative. Perform assigned administrative and financial duties such as daily reports, credit card reversals, accounts receivables, lost and found, rooming lists, office supply inventory, etc. Train front desk staff in technical duties, guest service skills, and telephone skills. Ensure that guest data and management reporting is processed efficiently and accurately. Observes performance and encourages improvement. Promptly complete the registration process by inputting and retrieving information from a computer system. Assist the General Manager with Group reservations, and enrolling guests in our Preferred Customer and rewards program. La Quinta Inn Front Desk Service Representative city, state & zip 09/01/2006 to 09/23/2007 Process guest registrations, including the computation and collection of payment. Complete shift reports and process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures. Monitor and maintain room status inventory. Respond to guest inquires and requests regarding hotel services, reservations, local attractions, directions, etc. Send and receive telephone calls and facsimiles; sort incoming mail and messages. Assist other employees in various assignments, such as operate the hotel courtesy shuttle van, and assist with complimentary breakfast, laundry and/or housekeeping. Rave Assistant Manager city, state & zip 07/25/2005 to 07/01/2006 Create and maintain a team environment within the store. Ability to analyze sales results and create action plans to achieve desired results. Responsible for sales, payroll, recruiting, merchandising, and inventory control. Manage and maintain current programs for optimal performance; including training modules, communication binder, bulletin boards, holds and damages, schedules and backroom organization. Eddie Bauer Outlet Stock Associate/Key Holder city, state & zip 04/30/2004 to 08/02/2005 Provide excellent customer service by building relationships with customers. Assist customers with all store products and general promotions. Handle all cash register responsibilities. Stock, price,

Who owns your cell phone data, you or the phone carrier? DATA CONVICTIONS… By: Paul DeWitt Goree Ó2006 Las Vegas, NV Here is an interesting, possible fiction incident. That tests the integrity of the American government and Corporate America. Business is business, day in and day out. There exist the “Free Market” which is global and has a major influence on the culture of the world. The Free Market, although the majority of the total is the most exclusive. It consists of Giant industries that have merged or have affiliated their interest. Then there is the “Black Market” the black market represent knock offs or stolen products of the Free Market. These items are usually much less in cost, and it to provides a financial contribution to society. The Free Market industries, due to their expansiveness, often are regulated by the government, at least in the United States. This protection is directly obtained from the Fact that the Federal Government interest is in the people and not in the private sector of the Capitalistic world. Imagine if the opposite were true, the F.D.A. wouldn’t exist and anybody could put any product on the market, and regardless of it’s effects, the consumer would be at risk. The only role the government has in the FREE MARKET, is that of assuring the protection of people, from the products and services of the Free Market that compromise their civil rights or health in general. Although this is the matrix of governmental roles in the market. Sometimes this is over looked, and completely disrespected, for some higher goal. For example, the people of the United States have stated through various congressional expressions and legislation of codes, that basically state, the Federal government and local government should not have a integrated interest industry, whereby the citizens may be subject to some civil violation, that results in a felony criminal conviction. For the most part, these incidences that would produce some kind of complaint in the judicial system, would be addressed in civil court. A separations of industry and state, is very necessary. It prevent special treatment, blindness to oblivious concerns, etc. Point in case, the cell phone industry is currently going through a huge fraudulent accounts period. Several of the new accounts opened, are opened in other persons name and social security numbers. Supposedly the government does require the industry to provide some protective method to prevent this. But the fraudulent incidences continue to rise and rise. When these cases are brought to court, in all incidences, the government requires the state to obtain a warrant, before they request telephone records of any particular case. The warrant gives the state, the right to review their phone records of the accused. All is fair, yet it has come to the attention of many, that while under a warrant for one telephone number and it’s call detail, some enforcer may have escalated their data search and obtained other correlations that were later used for the arrest and conviction of many other persons, who have not association with the original warranted release individual. The only relationship is that of correlated data bases, with different specs. To make matter worst, recently it was announced to the American public, that some of these cell phone companies, simply just gave PRIVATE call records to government agents. Under normal circumstances, any arrest obtained from such miss use of government power, would be retrailed. Basically there is in existence many felony inmates, arrested and charged by the obtaining of illegal database information. Most of these arrest occurred between 1999 and 2005. Anybody conducting some illegal business over a telephone, may be one of these persons, voided of due process and arrested on information that was not and would not otherwise be linked or obtained by arresting agents. The charges are various in nature and many include other charges. For example, Mr. Doe bought a cell phone on the black market. More than likely the phone is a fraudulent phone, but due to the cell phone carrier, this account is working fine. Maybe these service providers should be fined for their reckless use of their customers vital information. Anyway Mr. Doe is in possession of large quantities of a drug. Mr. Doe has a son, and his son has a girlfriend, who he often calls on their home phone line. Sometimes while away from his home, Mr,Doe uses his cell phone to call his home phone. The transfer of calls continue on and on. Then one day, the person who sold Mr. Doe the phone, is arrested for fraud, in his case, he is arrested for selling credit cards. He has a cell phone on him, during the arrest, and it is put into the evidence room. Upon reviewing the evidence of his arrest, enforcers scroll through his cell phone. Some how all of the numbers in the cell phone are entered into a data base. The arrested person does not have Mr. Doe’s phone in his phone, but when the records are reviewed, it is found that Mr.Doe received a call from this phone. There are other people who received phone calls from this phone also. Next, the enforcer cross database that first finding, and he also includes home phone and business phone numbers. As it turns out, Mr.Doe’s son while on the home line, received a call from Mr. Doe, at the same time Mr. Doe had received a call from the arrested person. His call was documented, but not available he received a busy signal. The enforcer then decided (based on this one incident of accidental occurrence) decided to just run Mr. Does’ cell phone and home line number. And to their accepted surprise they find several correlations to other persons of interest to them, that have no relation to the arrested person. Nevertheless, the papers are processed, and warrants issued. But Mr. Doe’s warrant was issued on the violation of the 4th amendment. First of all Mr. Doe’s relationship with his cell phone carrier is a civil private affair. Second Mr.Doe’s phone records belong only to him, and on their own did not suggest any possible association. The issue is of great concern, because it is a Bill of Right violation, by which the above example occurred. A question of interest arises, Who owns the data detail of the phone bill? We might assume that since the consumer paid for the service and security of the service, and since the consumer called the phone numbers listed on the bill, or granted usage for those numbers to be called, that the detail and phone numbers listed on the bill, are the property of the account holder, once the account has expired it’s contract, without renewing a new contract, but keeping service to what ever phone number given to them. But seeming that during the contractual period, the account owner is in actuality LEASING the service, the phone number from the phone carrier, of which the only portion of the phone that is actually theirs, is the phone equipment, if it’s was purchased in complete. But there exist a hidden event by which the about contract would be voided, by the carrier because a portion of the phone equipment was not provided to the account holder, when they purchased the phone. This portion is termed SUBSIDY CODE. I call 3 manufactures during the month of June 2003, of which I had a simple question. Can I purchase a cell phone from you, directly? Two of the three manufactures replied yes. They are Motorola and Nokia. At Motorola I was informed that if I wanted to purchase a cell phone from them directly, I would have to indicate which carrier I intended to receive service from. At the time, Motorola offered service with T-Mobile, Verizon and AT&T for the phone in question. I informed the csr employee that how could I purchase the phone without pre-activating it with any carrier? I was informed that this was not possible. I then informed the csr employee that I wanted to purchase the phone for a friend in Mexico and that they don’t offer those carriers in Mexico. Again the csr employee suggested remarks that basically stated, the phones are manufactured by carrier bids and request, thus to purchase a phone for a gift in another country, one would purchase the phone from that country. I asked why? This is America, free business, if you don’t have an exclusive contract with any carrier, then why am I the consumer being pushed into a one year or two year contract by the carrier, when all I want is a Motorola product, made by Motorola, for Motorola customers. Next I informed the csr employee that I had heard from a third carrier about something called a SUBSIDY CODE, that turns out to be the device placed in the phone, which restricts it to a prescribed carrier before it even leaves the manufactures. After several attempts to get a better understand of the SUBSIDY CODE, I eventually took the well stated advice of the Motorola csr and management team and called the carrier. I called Verizon and Cingular, I asked the Verizon csr employee how could I have the subsidy code remove from my phone? I was informed that the manufacturer places the subsidy code on the phone during the manufacturing process. I informed the representative that I was just informed otherwise. I ended my phone call with both, who claimed that they do not have access to the subsidy codes. Well the issue with subsidy codes, is that they are not warranted by the manufacturer and only exist as a contractual issue by the carrier. Now upon the completion of a contract with a cell phone carrier, you would think the subsidy code would be provided to the account holder. It seems that not even during this event would the carrier offer the subsidy code. Why would a consumer want the subsidy code, well it is the product that locks your phone into the one or two year contract, thus preventing you the option to have a free phone, which would be avoided of the data ownership issues, and would provide you, the consumer the right to shop carriers. If you were to purchase a cell phone from the manufacturers, you could receive better phone rates as this would cause the carriers to compete more effectively. You could also activate your phone in a foreign country, freely choosing the carrier you want. Perhaps you could use a carrier in Mexico (who offer a low rate) and relocate to United State, still using the same phone. Nevertheless the subsidy code restricts the FREE AMERICAN CONSUMER, choose of carriers, based on phone equipment and it also locks the consumer into a one or two contract for service. So if I had a cell phone equipment purchased directly from the manufacturer, and it was unlocked, and then I decided to activate service with any carrier, and signed a one year contract anyway (I guess fair business practice) at this point, would I own the detail to the phone bill? It seems that this is one huge confusing mess, of which some innocent people are having their privacy invaded, just because their phone number showed up on someone else’s bill. As a cell phone owner, I always assumed that all the data belonged to me. I was reassured of this in 2004, when Nextel offered copyright services on their phones, providing the customer the opportunity to copyright the detail, conversations, and written properties on their phone. Some people write songs, reports, or dialogue on their phone, or review PRIVATE business issues over the phone, is that what it’s for any way, communication. It’s only fair that this issue be reviewed, I have submitted similar reports to the A.C.L.U concerning the invasion of privacy that occurs when the ownership of the data detail is in dispute. Consumers have to demand their right to the subsidy code, it is part of the manufactured product, when it leaves the warehouse. Currently many websites and local phone companies offer consumers UNLOCK CODES for their cell phones, which range from $19.99 and up. But why should the consumer have to pay for something they already paid for when they purchased the phone?

how does my resume look? what can i improve? what can i improve on? this is like the 20th revision please let me know besides my choice of email address Antonio Rocha xxx N. xxxx Avenue La Puente, CA 91744 (626)xxx-xxxx antwan84@excite.com OBJECTIVE Seeking an entry level management position. SKILLS PROFILE •Three years successful management experience •Seven years experience in retail and customer service •Strong communication, organizational and, customer service skills •Skilled at planning, organizing and multi-tasking, Ten Key proficient •Experienced in employee training, discipline and motivation •Ordering store merchandise •Build and cultivate strong relationships with staff, clients and vendors EMPLOYMENT Rite Aid (Store #5593, 5610, 5577, 5612) 2001-2008 Shift Supervisor, January 2006- July 2008 •Fulfill supervisory responsibilities and other duties of store management in the absence of store manager. •Direct supervision of 4-15 employees. •Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution. •Merchandise plan-o-grams within seasonal departments, end caps, displays and basic inline departments according to store management direction and corporate standards. •Control inventory by performing proper receiving and stocking standards including accurate cycle counting, and processing merchandise transfers according to procedures. •Accountable for store cash and all other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank. •Verify vendor invoice information is accurate and enter them into the accounts payable system. •Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and demonstrating RAPTAR (Recognition, Appreciation, Praise, Treat Associates Respectfully) behaviors. EDUCATION Rio Hondo College, Whittier, CA 2006-2008 Major: Business Administration Associate of Science, Business Management and Supervision August 2008 Courses included business math, marketing, communications, and human relations. REFERENCES: Available upon request.

RESUME HELP! Can I aks for some outside assistance? I have been unemployed for just about 8 months right now. My resume, when the job market was good, was a decent resume. I had some help from an associate at the last institution I worked for, however, reviewing it, I do not feel it is all that strong. Could I get some help or just another set of eyes to look at it and let me know what you think? Also, should I list my unemployed status? I am working part time at Target while unemployed for some supplemental income, should I post that? Should I leave Linens n Things on there, even thought it was only one month? Thank you in advance, --A sad and frustrated banker. Adam Armstrong 225 Stark St. NE., Salem, OR. 97303 503.856.6681 adam.armstrong@live.com Objective: -I am seeking a position that will further my career, as well as assist in the growth of the company and my fellow associates. Profile: -Nearly four years experience in management. -Exceptional training in communications. -Goal-oriented individual with strong leadership capabilities. -Organized, highly motivated, and detail-directed problem solver. -Proven ability to work in unison with staff, volunteers, and costumer’s. -Strong sales leader. Education: -Currently attending the University of Phoenix, majoring in Business Management. Relevant Work & Accomplishments -Management/Supervision -Mentor (trainer) for new associates. -Annual budgeting. -Consistently able to help the branch meet the goals set (20% increase from previous year). -Directed recruitment and retention of supervisors and staff of nine employees. -Training, supervising, evaluating and coaching improvement management skills. Relevant Work Experience Linens n Things, Salem, OR. Nov. 25th, 2008 Dec. 23rd, 2008 Department Manager, HouseWares, -Sold fixtures, gave quotes, and helped in the removal of fixtures. - Assisted in the liquidation of all product. -Answered phones, and questions on the phones. -Recovered HouseWares and assisted in recovery of other areas in the store. -Double verified deposits. -Ran transactions on cash registers. -Recovered shopping carts. -Assisted in all aspects of customer service. -Assisted associates when needed. -Stated employment with the understanding that the position was temporary due the liquidation. Marion and Polk Schools CU. Assistant Branch Manager II, June 14th, 2007 Aug. 20th, 2008 Salem, OR. -Provide exception service to staff and customer’s alike. -Home Equity and Mortgage loans, as primary lending duties. Assisting in auto, boat, RV, personal and Visa loans as well. -Involvement with the West Salem Rotary and the West Salem Business Association. -Community involvement, primarily with the West Salem High School, in our Titan Branch. We currently have three interns working between the two branches. -Branch support in all aspects needed. Assisting other loan officers, acting as a teller, handling member discrepancies and teller cash/check outages. -Meet monthly referral goals. -Handle multiple operating systems at one time. -Met the following lending goals monthly: $250,000.00 home equity loans. Close at least one mortgage. -Make sure the branch meets its control policy and passes all audits, according to company policy and State/Federal guidelines. -I would handle new and existing IRA’s and Certificate deposits. -Coaching the staff monthly or as needed by individual. -Marketing and new Relationship marketing quarterly with our Relationship Manager. Umpqua Bank. Nov. 1st 2004 June 9th, 2007 Lead Associate/Mentor -Lending in the following areas: auto, RV, home equity, Visa. -Opening and maintain new accounts, IRA’s and time deposits. -I would assist in branch goals and the overall flow of the branch. -Open, close and assist members in safe deposit boxes. -Weekly we had teleconferences where we would discuss our success, and areas we needed to improve in. -Balancing the vault, coin machine, and teller drawer. -Over draft reports; calling and following up with clients. -Yearly we had to volunteer 40 hours to a local charitable organization. -As a mentor my duties were to train the new hire in the Umpqua culture. I would train them on 1)Service 2)Products 3)Sales -I would also, on occasion, assist in ‘Train the Trainer’ classes.

find washington rural country single mother to marry? thanks for the message, i think you catch my attention is not just by your looking, i prefer the women has her natural beauty in their heart. i am an adult and i do not believe in true love, but i trust life-long marriage. so my wish is my future wife is never married before, if they have children, that is fine, we can raise them up together with my own children. oh, my hobby is walking, reading and enjoy the good food. actually, my plan is after my marriage, i will give my wife 50% my salary, if we have children. i will give her another 10%, i need keep 40% my salary is enough, maybe 20% to support my mum and dad later, i think i just belong to the middle class, one house and one boat, two or three car, own my own land and some restaurant business, i want to open my own sushi bar later in San Francisco area. anyway, life is short, i will try my best, work hard and glory the God, help more people. i think i believe in god since i am a postgraduate student in england nottingham, i need do two part time restaurant job to survive, pay my rent and pay my tuition fee, life goes the hardest way, every night when i finish my night shift job, i pass by one 700 years old church, jesus picture is just there on the window, i pray him to give me some peace in my heart, Jesus is always ready to listen and he is a great father. i think i will follow his rule whole my life, i never married and so far i have no children, but i do not want divorce, i can sign contract with my lawyer, if i divorce due to my family affair, i am willing to pay 80% my salary to my children as penalty fee, i believe i am the only few can do this in Seattle area, haha.....nice talk to you, if you want to meet, i think i have time next week, by the way, if you really want to go step further on our future relationship, i think i do not need bother to date other women, i believe i am a honest man and i am a good family man too. best regards young ps: my resume 4748 19th AVE seattle, WA 98105, Tel: 206-816-5015 Email: yiyangprivate@hotmail.com / Gender: Male Education: Ph.D in University of Washington, focus on organisation design and financial management. (January 2006- present) Master degree in research (Mphil) in manufacturing engineering, manufacturing organization research group, Loughborough University, Leicestershire, England, UK. (Sep 2003- Dec 2005) Dissertation topic: Building a boundaryless leagile manufacturing organization through HITOP method. Advisor: Professor Neil Burns (editor of IJPR) ( Email: n.d.burns@lboro.ac.uk ) Master degree in Science (Msc) in Electrical engineering, University of Nottingham, Nottinghamshire, England, UK (Sep 2002-Sep 2003) Thesis topic: Extra high voltage (EHV) power transmission control in China three Gorges project using Newton Raphson method and Mathlab computer iteration method. Advisor: Dr Dave.Thomas (Email:dave.thomas@nottingham.ac.uk ) Bsc in Mechanical Engineering, Dalian University of Technology, Dalian city, China (Sep 1990-July 1994) Thesis topic: Testing a new diamond cutting tool material performance in Japanese Sanyo Company through comparing with other traditional cutting tools. Advisor: Dr Hong Tao Zhang. (Head of cutting tools research group) Experience: Academic Research: I: I worked as a research Assistant at Wichita state university on the subject of Industry engineering. The main focus of the research is on lean and green manufacturing system design for Boeing Company in Wichita, Kansas. Since Boeing Company set the goal to be "100% lean and green company" in 2011, I as a researcher focused on waste management and energy conservation in order to achieve the goal. After years of experiment on a small motor workshop provided by private companies, we have achieved to reduce the waste and contamination by 35 percents. The quality of the motor increased by 25 percents by detail cleaning and better combustion technology.II: When I was completing my master in electrical engineering at University of Nottingham, I worked at fire-power station in England Nottingham city. I worked on power transfer through super-computer. The use of C++ and Java was needed and the station was responsible for providing power for more than three million people in the surrounding cities called East-Middle land area including Birmingham city, Nottingham city and south Manchester city. Working experience: 1: Electrical engineer: Seattle Trident seafood company, help solving the seafood manufacturing line mechanical and electrical problem.01/2008-Present. 2: Manufacturing supervisor: Japan Mabuchi motor company in Hong Kong china, in charge of one plastic injection molding workshop following ISO 9002/ 14001 standard. (Sep 1994-Nov 2001) This company has worldwide reputation on mini DC motor products and its customers include Sony, Toshiba, Sanyo, Sharp and HP, Ford companies, through Japanese Just-in-time management, my workshop quality has been improved from 67 percent to 95 percent, on October

visual basic urgent help? I need to develop one of the following software in Visual basic: a. HR system b. Customer relationship management system. c.Warehouse management system d.Real estate management system. e.Online book store (like amazone website) can anybody please help? does anybody have notes/links that can help me? Just give an idea how to go about it? from where to start? what all modules i can include in my project? I need an overview how these software works? I hope you all are getting my point? you can also email to me at nirupama_sharmaa@yahoo.co.in

Information Systems Question? Which of the following uses of IS best supports a differentiation strategy? 1. A customer relationship management application to understand the wants and needs of different market segments 2. A payroll system that links sales force compensation to meeting sales targets 3. A manufacturing control system to reduce rework 4. A website to provide after-sales product support

Information Systems Question? Which of the following uses of IS best supports a differentiation strategy? 1. A customer relationship management application to understand the wants and needs of different market segments 2. A payroll system that links sales force compensation to meeting sales targets 3. A manufacturing control system to reduce rework 4. A website to provide after-sales product support

Information Systems Question? Which of the following uses of IS best supports a differentiation strategy? 1. A customer relationship management application to understand the wants and needs of different market segments 2. A payroll system that links sales force compensation to meeting sales targets 3. A manufacturing control system to reduce rework 4. A website to provide after-sales product support

Information Systems Question? Which of the following uses of IS best supports a differentiation strategy? 1. A customer relationship management application to understand the wants and needs of different market segments 2. A payroll system that links sales force compensation to meeting sales targets 3. A manufacturing control system to reduce rework 4. A website to provide after-sales product support