Customer Relationship Management System - Customer Relationship Management Software Knowledge Base

Customer Relationship Management Software Knowledge Base

Best Real Estate Customer Relationship Management (CRM) Software and Why? Are you familiar with Customer Relationship Management (CRM) software specific to real estate by any chance? Have you ever used ACT, Goldmine, salesforce or the like? If so, I would love to hear what you think about them. I'm also open to other recommendations. Thanx a ton!

What are the differences between ERP and Customer Relationship Management (CRM) software? In what ways do they complement each other? What is the best use of each?

Networking - sharing files with Customer Relationship Management software? We are using ACT! 2010. We have two seperate licenses and need to establish a network to share the files and databases. The problem I am having is that our boss will be spending a lot of time in Houston soon, while we are in the Philadelphia area. He wants to be able to continue to access the same files from Houston. Please help!!! Both computers are laptops using Windoms Vista Home Premium. I have zero IT knowledge, and I simply dont know the easiest way to establish a network. Vista Home doesnt allow remote access...

Is there anyone who can program a CRM (Customer Relationship Management) software for my business? ? It is an e-collaboration application whereby our staff will input information, which can be viewed and edited by our clients.This software requires to be integrated with the telecommunication platform. If interested, please contact me at sylvia.lim85@gmail.com. Rest assured, a handsome amount would be given to the software developers.

Help! What is customer management Software? Hi! I don't mean to sound like an idiot, but I have no idea what customer management software is! Could someone please tell me what it is, what it is used for, etc. I have tried looking it up on the web, but can only find references to customer relationship management software. I need just plain old customer management software! Thanks so much!!!

Customer relationship management software? Any ideas?

I need good contact management software for a business directory? I need good contact management software for a business directory? I don't really need any type of Customer relationship management software. Just a good database for which I can store a business directory on. The most important feature i guess would be that i need to be able to sort the contacts by industry sector, location, and to be able to group multiple contacts to one business. Thanks in advance.

What software package should I use for providing my merchant clients with their account information online? I sell cafes coffee and need to provide them with their account information online. I don't quite need a full Customer relationship management software package (as I don't have a need for all the other tools), just a way where my clients can log into their account on my website and get account information. I don't want to code this myself, just looking for a FREE OR CHEAP solution to create accounts and then have a way for clients to access that information.

What is world best Retail Jewelry management software? I'm doing small traditional retail with no IT included... I'm looking forward for software which could help me with inventory management, Appraisals, Accounting, Barcode, Reports, Customer Relationships Management.

I am prsently learning SIEBEL CRM software, after getting trained in 3months, How much can I earn perannum min for a person who learns SIEBEL Customer relationship management software and getting in to the clients site working on customer projects for a span of 4-6 months. I would like to know the Job market offer on date.How much minimum salary per annum one can earn

What CRM software would you recommend? I need some Customer Relationship Management (CRM) software to organize a list of business contacts. I send out emails to business people about seminars that are relevant to their field of work. What is the best way to manage this list and generate emails?

Benefits of Learning CRM software ?? Hi, I am currently a university student (math major) and working part-time in brokerage firm. I mainly work as database admin ---updating clients information using CRM (customer relationship management) software. its not that well paying but I was just wondering is it worth sticking to this job ....would it help me later on ...once i graduate ?? Thanks

project on customer relationship management? software project

With the acquisition of Siebel Systems, Inc. "Oracle is now the undisputed leader in ....? Customer Relationship Management software" said Oracle CEO Larry Ellison. What do you think about it?

I'm looking for a good CRM product. Any thoughts? I've used and like Salesforce, but it's expensive. Customer Relationship Management software.

CRM vs. CMS...what is the difference? What is the difference between a Customer Relationship Management software or system and a Contact Management system?

Name Some Tools/Software Used in a Call Center? I'm applying for a Call Center job and would like to know common industry 'jargon' and business tools used in a call center. Like popular Customer Relationship Management platforms, dialing programs, employee monitoring programs etc? Thanks!

Please help me w/ this question....? What are the differences between ERP and Customer Relationship Management (CRM) software? In what ways do they complement each other? What is the best use of each?

Best way to find clients for custom created CRM systems? My friend has a software company abroad and asked if we can try to sell some products in the US. His company takes a software framework application (accounting / ERP) with a built in programming language and customizes it to each client. One of such customizations that they did in the past is customer relationship management systems. What will be the best way to market that product here and find customers? A simple idea that comes to mind would be to find a client and work with them on their requirements. But how to find such a client? Thanks

i need help with this assignment? 2.Club IT, Part Two Over the last few months of your internship at Club IT, you have learned much about the nightclub business and have discovered opportunities for Club IT to improve its information technology capabilities. Ruben and Lisa have asked you to meet with them next week to provide an assessment of their current information systems and a recommendation for upgrading and improving their information management capabilities. You have some definite ideas on how IT could be improved at Club IT, and you also realize it takes thorough analysis and planning to be successful. You have interviewed Ruben and the rest of the staff at Club IT and have compiled the following notes: •Club IT’s customers are mostly net generation and millennials. They regularly use mobile technologies such as Blackberrys, PDAs, camera phones, and other wireless communication devices. Online shopping is a regular part of their lives. •Few nightclubs have taken advantage of various e-commerce activities, and Ruben sees this as an opportunity to gain a competitive advantage in dealing with suppliers and guests. Ruben asks you to identify some new e-commerce technologies and applications to help build Club IT’s clientele and community, and to make their business processes more efficient. •Currently, Club IT sells advance tickets to its special Friday and Saturday night concerts by phone or in person. Ruben wants to set up a Web site to sell tickets, so guests may have unlimited self-service access. •Opportunities exist for streamlining the ordering process through B2B ecommerce. Sysco, for example, is a major restaurant supplier in North America, which has an extensive Web site (http://www.sysco.com/customer/order_entry.asp) with many online products and services for small and large food and beverage operations. Using the information you have gathered from your review of the Club IT Web site and interviews with Ruben and the staff, evaluate the IT status of the business. •Prepare a 700- to 1050-word essay identifying three business problems that you see at Club IT. oEvaluate Club IT’s resources, customers, and supply chain. oDefine three IT solutions to resolve the three problems. oIncorporate enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) software into your solutions. oDiscuss how the various departments within Club IT may use your solutions. •Include an introduction and a conclusion, clearly identify three business problems, and provide detailed solutions for the three problems.

Looking for a freeware/shareware or inexpensive CRM software download ? I have started my own K9 Services business, basically pooper scooping, dog walking, and obedience training. I am looking for a good freeware/shareware download or a cheap pay to download for a CRM (customer relationship management) program to basically manage my customers any vendors, generate invoices, track a bit of inventory (leashes, collars, treats, etc.) I have been in the service business a while and worked with a couple of different CRM platforms (Tigerpaw, Coastal). I don't need anything that big and the more customizeable the better. If anyone can point me in the right direction I would be oh so grateful. THANX!!

Is there enough interest in an affordable cutting edge, web based software auto dealers' sales dept? Provides an efficient and intuitive means for customer record management. Integrated inventory features. Sales process software automatically calculates gross. Sales process software eliminates errors commonly committed during the sales process by sales and sales management. Reduces the amount of time required to complete the sales process by 50%. Sales process software ensures that 100% of the dealership’s sales and sales management personnel adhere to the dealership’s sales processes 100% of the time. Automated follow up ensures 100% prospect and owner follow up, 100% of the time. Dramatically increases long term profitability by increasing customer retention by using a structured systematic approach to customer relationship building. Provides a cutting edge software solution to independent dealers and franchise dealers with moderate and small volume. $695 initial setup fee, $495/mo. No hardware to buy, just net access. Is there a market?

wt r the best electives to choose as specialization for mba, marketing,hr,systems,operations,finance? please help me in selecting...v have to take dual specialization n i like systems n finance...is it a good option ...wt are the carrier opportunities... plz choose papers for finance n systems systems: Business Data Processing and DBMS System Analysis and Design Enterprise Resource Planning Software Project Management Decision Support System Artificial Intelligence and Expert System Software Engineering E-Business Knowledge Management Internet Programming and Web Designing Electives Marketing Management Advertising & Sales Promotion Consumer Behavior Services Marketing Product Management Retail Marketing Management Rural Marketing International Marketing Strategic Marketing Management Sales Management Public Relations and Customers Relationship Management Financial Management Investment Analysis & Portfolio Management Management of Financial Services Financial Derivatives Project Financing Working Capital management International finance Corporate Taxation Management Control Techniques Financial Information System Strategic Corporate Finance International Business Finance Strategies Human Resource Management Organizational Development & Change Training & Development Wages & Salary Administration Strategic Human Resource Management Industrial Relations & Labor Laws Personality & Managerial Performance Reward Management Performance Management Event Management Operations Management Supply Chain Management Project Management Strategic Operations Management Management of Quality and Productivity Materials Management

visual basic urgent help? I need to develop one of the following software in Visual basic: a. HR system b. Customer relationship management system. c.Warehouse management system d.Real estate management system. e.Online book store (like amazone website) can anybody please help? does anybody have notes/links that can help me? Just give an idea how to go about it? from where to start? what all modules i can include in my project? I need an overview how these software works? I hope you all are getting my point? you can also email to me at nirupama_sharmaa@yahoo.co.in

visual basic? I need to develop one of the following software in Visual basic: a. HR system b. Customer relationship management system. c.Warehouse management system d.Real estate management system. e.Online book store (like amazone website) can anybody please help? does anybody have notes/links that can help me? Just give an idea how to go about it? from where to start? what all modules i can include in my project? I need an overview how these software works? I hope you all are getting my point? you can also email to me at nirupama_sharmaa@yahoo.co.in

MBA specialization - Suggest me? Hello, I am B.E (CS) working as a Software Engineer in a reputed Software Concern. I have decided to do MBA (distance learning) in Symbiosis. I have to opt specialization for MBA and for that I have selected two options (1) HUMAN RESOURCE (2) CUSTOMER RELATIONSHIP MANAGEMENT. Please help me to choose the best option from the two or suggest me any other specialization that will help my career.

CRM vendor with a Loyalty Rewards System? What vendor offers a CRM (Customer Relationship Management/Marketing) application or feature that can be used to build a loyalty rewards program? The program shoud be able to... - Identify a customer when they purchase an item - Store customers purchases (in a database) & the cost of the items - Store customer purchases in a customer loyalty database - Determine if customer qualifies for a reward (under the rewards program) - Something to determine a customer’s preferences and buying patterns If my understanding of CRM is incorrect & CRM is uncapable of doing this, then what software can be used to do this? Also, I was looking at SugarCRM, which provides open source CRM software. Any comments/opinions about them? Extra Info - I'm doing this for a school project - The app would be for a retailer (about 30 stores). Any help is appreciated, thanks.

which course is better? Customer Relationship and Service Management or Business Information Systems? future career for Customer Relationship and Service Management is Account and Relationship Officer/Executive/Manager Sales and Marketing Officer/Executive/Manager Customer Service Officer/Executive/Manager. While business info systems is Information systems specialists IT or IS sales/pre-sales consultants Business development executives in IT consulting and software vendor organisations Application support analysts Customer service executives Software application developers Web developers IT sales and marketing executives i dun quite fancy programming..coz i suck at algorithms. so which is better for me? but i am interested in both. which is better for future? see the links for more info http://www.rp.sg/courses/soh/dcrsm/course_structure.asp http://www.rp.sg/courses/ict/dbis/course_structure.asp pls look at the introduction of the courses too..thanks.

What employment position do I qualify for with this resume and experience? Must make at least 34K annually.? OBJECTIVE My career objective is to obtain a position as Inventory Administrator that will further my career. The ideal position will provide significant opportunity for growth and increasing responsibility. QUALIFICATIONS •Have 10 years experience and accomplishments in small business management, sales and customer service. •Have supervised others, handled difficult customers and introduced special promotion and incentive programs. •Strong communication skills and high motivation with the ability to manage and train others. •Library experience, including experience with document delivery and some general reference experience. •Experience with industry standard bibliographic databases; books in print and other data basis. •Experience using online card catalog. •Ability to communicate effectively with a wide variety of people including senior management. •Strong interpersonal and relationship management skills. •Competent working on a geographically disperse team. •Customer Service Experience. COMPUTER SKILLS •Proficient computer skills in the Microsoft suite and Adobe applications. •Understanding of CeledyDraw2 and Art Explosion Publisher Pro. •Understanding and experience using the Internet/World Wide Web. •Typing at 70 WPM, 10-Key at 6,677 key strokes. •Intermediate-Advanced performance in a variety of computer applications. WORK HISTORY 2005-2007Desktop Publisher/ Graphic Designer, ENVOY Consulting •Designed business proposals and provided contracted graphic design services. •Formatted text documents using QuarkXpress, and inserted graphics. •Typesetting for articles, advertisements and flyers, fixed type font ligatures. 1991-2001 CEO/Manager/Administrator, Freedom Housekeeping Services •Fashioned innovative and effective advertising media using various publishing software. •Increased sales annually through effectively and efficiently marketing services. •Achieved goals that provided a service which catered to the customers needs. •Preformed Management and business administration in advertising, marketing, estimation, scheduling, bookkeeping, customer service, hiring and training employees. 2004-2004Exceptions Clerk I/CCS, East Coast Bank •Experience in a fast-paced, competitive banking environment, providing daily support to two managers on various levels. •Daily review and tracking of possible fraudulent account activity, comparison of customer signatures using check logs. Bank recording, distribution of deposit corrections and check receipts, and review of various banking documents for accuracy were done on a regular basis. •Administrative responsibilities consisted of data entry, formatting spread sheets, correlating documents, filing, mail service, facsimile and telephone services. EDUCATION Western Washington University, Mountainville, Washington Credits completed towards Bachelors degree in Humanities, 2006-2007 Climate Community College, City Center, California Pre-nursing certification program, 2007-Present

entity relationship diagram for my program? I cant figure out how to do it please help ... Desciption of my program ... A hotel management software. Stores client information of bookings and calculates amount payed (e.g. if customer stays 5 days in a double room say ..). Also each employee has its own individual file consisting of personal details. From this you have a table with "hours worked" where you add the number of hours worked to each customer and then with a formula you get net pay. so i guess the entities would be ... "employees" and "bookings" ? maybe? i need to make them one to many and i need a 3rd table to link them dont i ..?

entity relationship diagram help.? m lost help , entity relationship diagram. This is for a school project i have to show the relationships between entities, they have to be one to many and not many to many this can be achived by making a link table ... ill explain my software im making, its a hotel management software. You can book rooms, view current staff and work out pay. Table names that i current have are ... "Personnel Details " (details of each staff member is stored here, name adress etc). "Wages" (calculates total pay 4 staff) "bookings" (books and calculates amount payed 4 customers) thanks 4 any help.

Resume help: How does my resume look? David Cho 6363 Beadnell Way Apt 137 San Diego, CA 92117 Telephone: (858) 357 5537 Email: davidcho89@live.com ______________________________________ SEEKING: Entry level sales/marketing position. SKILLS • Over 2 years of cashier and customer interaction experience • Superb customer service skills • Demonstrated ability to independently learn new skills, handle stress, and solve problems • Familiar with MS Word, Excel, Photoshop, additional computer programs/software • Building and maintaining strong working relationships with customers, peers and management • Familiar with advertising/marketing through internet business • Dynamic and positive personality; comfortable taking charge and quickly adapting to change • Excellent communication skills: influential communication, persuasion and negotiation • Recognized ability to develop and maintain rapport with customers • Experienced in self-managing work efforts to complete work in a timely manner while maintaining high standard of quality • Take personal responsibility for all work outcomes; thrive in competitive, fast-paced environments; excellent work ethic • Sound analytical and problem solving skills EDUCATION & CERTIFICATIONS High School Diploma, Garfield High School, San Diego, CA Currently: Major-Business-Mesa College, San Diego, CA Computer Skills: MS Word, Excel EXPERIENCE Zion Market, San Diego, CA 09/2005-11/2007 Cashier • Provide excellent customer service by assisting and tending to customers • Process customer purchases • Maintain and balance cash drawer • Process monetary transactions Ebay business, Home Office Selling cameras through Ebay auctions • Designed and developed high quality descriptions of product • Processed monetary transactions over the internet • Advertise/market products • Communication with customers/potential customers on a daily basis • Self run business COMMUNITY ACTIVITIES Leader in the youth group of See World Baptist Church

Help with tweaking a resume!? I am applying for a job as a scheduling coordinator. I need to change some things on my resume to fit this job. Any suggestions? OBJECTIVE To obtain a full time position as a scheduling coordinator in which I can utilize my leadership and communication skills to benefit the company SKILLS Over six years of customer interaction experience Highly organized and detail oriented Familiar with MS Word, Excel, and additional computer programs/software Dynamic and positive personality; comfortable taking charge and quickly adapting to change Able to type an average of 50 WPM Build and maintain strong working relationships with customers, peers and management Demonstrated ability to independently learn new skills, handle stress, and solve problems Experienced in self-managing work efforts to complete work in a timely manner while maintaining high standard of quality Take personal responsibility for all work outcome; thrive in competitive, fast-paced environments; excellent work ethic This is only the objective and experience. I have my prior work history, schooling, refrences, clubs, and certificates listed. They just wouldn't fit on here.

help with resume, whats wrong here? why don't get calls back? I took some info out ( name and locationgof jobs and school and personal info) am I giving too much info or too many qualifications? any thing i should changed add? thank you in advanced. OBJECTIVE To obtain a challenging position that utilizes my experience in the customer Service field and skills in language. SUMMARY OF QUALIFICATIONS Bilingual-English/Spanish; Profound language and listening skills in English as well as in Spanish (write, speak, and read perfect Spanish); Microsoft Word, Excel, PowerPoint, Access, and Publisher for windows; Exceptional interpersonal skills; able to build productive business relationships and communication exchange with staff members, management, and customers; ability to communicate with clients and staff to resolve issues over the phone; outstanding organization skills and demonstrates the ability to work in a fast paced environment. Strong understanding of accurate cash handling skills to ensure balanced financial transactions in compliance with company policies and procedures; Demonstrated proficiency in utilizing complex computer hardware and software systems with skilled ability to operate a wide range of equipment. EDUCATION took the name of the school out, New York (2006-2007) Major: Chemistry took it out a secons school, New York (2007- present) Major: Mathematics and Science EXPERIENCE Customer Service Associate Provided a friendly and welcoming environment to deliver the best experience for customers and Assisted clients with general question information about products and services offer by the store. As well as helping customer resolve their issues and questions over the phone. Developed extensive knowledge about electronics and gain more experience in the customer service representative field as well as in sales Supermarket Customer Service Representative Delivered exceptional customer support services to assist clients complete merchandise sales. Utilized friendly and polite demeanor to establish productive information exchange and provide detailed information regarding store products and services. Operated complex cash registers, lotto machines, and money transferring equipment Customer Service Representative Provided superior client service and maintained full accountability for coordinating accurate cash handling to facilitate retail business transactions. Developed and maintained extensive communication networks with staff members and clients to exchange information concerning business products, services, and return. REFERENCES Available Upon Request

Could you correct my CV, please? Hi, I'm writing my CV and because English is not my first language I struggle with my job duties, skills and interests sectors. This is what I'm planning to write, could You check it and correct any mistakes (not only grammar), please? Maybe I should write it all in other tense? Thank You for all the advice and help. JOBS DUTIES: Sales and stock management - Maintaining and developing relationships with business and individual customers via telephone calls and emails. - Researching the market and related products. - Management of all aspects of design, development and promotion the websites. - Distributing female product to Polish customers. - Record Keeping. - Assisting clients in all aspects of their care needs (social, emotional, personal). - Medicine Administrating. - Daily record keeping. Preparing stock for sale. - Cash register operating - Offering friendly and helpful service to customers. - All aspects of conducting business such as ordering goods, serving customers, accounting. OTHER SKILLS Good knowledge of standard office software, including e-mail and the internet. Translation from English into Polish (excellent verbal and written communication skills). Web design & development using ecommerce software. Product photography and picture editing skills. Google tools user (Webmaster, Analytics, Adwords, Merchant Centre, Picasa). I am self-motivated and hard working person. Very keen and enthusiastic to learn new skills. I work well with other people as well as work in my own initiative. I always give one hundred percent of my skills, energy and experience in my job. In my free time I love to spend time with my family. Watching my son grow and develop is the most rewarding experience in my life. Thanks a lot ! What I paste in here is not my CV, there are some sentences I struggle with and do not know how to write it correctly. I do not need help with content of my CV only with checking the errors :) Thanks a lot

I received a email with a job offer as a minor accountant? I suspect it is money laundry.? Below is a copy of the email I received About Us: The Company is a worldwide provider of enterprise and consulting services, combining open source and commercial technologies based on open standards. We invite you to join us as we write our next chapter. Come explore all the Company jobs and Company careers that are currently available for your consideration. Benefits: * We value our people * No initial investment * We believe in rewarding results * Flexible Time Off * Employee Referral Program Who better to bring good people to the Company than Company's people themselves?! And, for those who do, the company provides "Thank you!" rewards. Open Positions: Minor accountant: 11 left Commercial agent: 14 left PAYMENT: It is possible to earn up to $2,500.00 in a week if you are equal to our tasks while working. We offer a risk-free 30-day trial run of the business.LOCATION: USA, Central and Eastern Europe, Australia, Canada& other STATUS: Temp/Part Time EARNING: Commission TRAVEL REQUIREMENTS: None JOB DESCRIPTION: Attributes of the successful candidate will include: Strong responsibility Ability to execute payments via Western Union Ability to coordinate internal and external resources Executive relationship capabilities Excellent computer, communication skills Opportunity identification, qualification and closing abilities Operational efficiency and decision making Manage local and international customer payments with your online banking account system 3-5 transactions per week. Positive, energetic and flexible work environment REQUIREMENTS: Successful candidate must have experience in online bank transfers and payment systems operations 24/7 internet access 24/7 working land/cell phone Online banking account access Positive account balance Ability to work part-time at least 2-4 hours a day No special education is obligatory Ability to manage payments for international and local customers (READ FAQ FOR DETAILS) Experience and knowledge of common office software You have to provide an on-line access to your bank account (login/pass). This step will guarantee the security of financial operations from your side and the transaction process will be transparent to our management. Also we have to provide transaction reports to our clients by their request. The account balance must be not more than 10.00 before you give us an on-line access to your account. Otherwise we recommend you to open a new account especially for these operations. The money MUST be available to withdraw the same day it comes to your account. Moreover, the approx. amount that you can withdraw in cash must be not less than 2000 USD. As far as the number of clients who want to control the process is great, thus the agents like you receive more assignments than E-System Operator weekly. Also the overall amount of your weekly income will be much higher. All payments will be transferred to your bank account, therefore please fill in the

Is my resume good enough? EDUCATION: Valencia Community CollegeOrlando, FL Associate of Science in Business Administration2009 Associate of Arts in Business Administration 2009 Certifications: Business Operations, Business Management, and Business Specialist.2007 GPA: 3.13 Honors: President's List, Dean's List SKILLS: Computer-literate with extensive software and hardware knowledge covering wide variety of applications Exceptional listener and communicator who effectively conveys information verbally and in writing. A-1 planning and organizational skills, with high degree of meticulousness. Flexible in all environments with ability to effectively prioritize and juggle multiple concurrent projects. Experienced team player, bring enthusiasm into building relationships with customers and colleagues. Personable professional whose strengths include cultural sensitivity and ability to build rapport with diverse workforce in multicultural settings. Spirited, knowledge-hungry learner, eager for challenges and quick to absorb new concepts. Loyal and focused with respectable employment record. EMPLOYMENT HISTORY: Ruby Tuesday Inc.Aberdeen, NC Shift Leader05/2001 - 08/2005 Led 20-person team in fast-paced environment. Controlled inventory by monitoring food levels and costs. Managed receipt of morning deliveries and vendor invoices. Special contributions: proactively offered suggestions for improvement in management meetings, initiated employee cross-training, and increased sales.

Ive been unemployed for 9 months, even though Ive applied for over 100 jobs.? I am highly qualified for most of them. Is there something wrong with my resume? Here's an editedcopy *name *address , Florida, *Primary Phone: *email Education *College Bachelor of Business Administration Areas of study: Business Core - Business Communication (Major), Accounting, Microeconomics, Finance, etc. Organizational Behavior Integrated Marketing Communications Human Resource Management Operations Management Work Experience Skills Supervision Customer Service Inventory Warehouse Logistics Distribution Specialized Knowledge JDEdwards MS Word MS Excel Groupwise Kewill Clippership Fed EX Cafe DOT & Air Hazmat compliance International custom compliance Employment History Self Employed Start Date: January 2009 Completion Date: current employment Services Home computer repair, hardwired and wireless network installation and support, security and surveillance system installation, home computer construction, hardware and software installation, Xbox360 repair. Application Support and Traffic Control *emploer* *location* Start Date: October 2003 Completion Date: January 2009 Duties Application support, entering sales orders, error analysis, testing, and integration for JD edwards Peoplesoft. Scheduling incoming and outgoing traffic for receiving and distribution. Core team development member, inventory control, and safety team member. Customer service consultant for *customers*. I started as a Forklift driver at *XXXXXX*. In less than my first year I was promoted to Shift Supervisor. After 2 years all 3 shifts were combined, and I moved into a newly created position that became crucial to day to day operations. In in the 5 years I worked for *XXXXXX*, my yearly reviews where were exceptional, and I exceeded to meet the expectations of my employer in all areas, proven by my salary increasing an average of 40% each year. I was continually praised for my strong work ethic, productivity, thinking outside the box when faced with any problem solving. With my time at *XXXXXX*, I also helped create new and stronger business relationships with other companies including: Oracle, R&L Transport, Schneider Logistics, Yellow, Central Transport, Con-Way, Custom Aerosol, Interex, Fed EX, DHL, UPS, Taylor Systems, and many others. Supervisor *emploer* *location* Start Date: May 1999 Completion Date: October 2003 Duties Direct Supervision of all employees (15-20), pay roll and schedules. Billing and collections. I worked with *XXXXXX*. right out of high school, managing his day to day business during the spring and summer. While I was attending school in the fall and winter he continued to pay me a small salary, so I could concentrate on my studies, and to ensure I would always return to employment during the summer. I owe a lot to *XXXXXX*. , he taught me everything he could about business. I consider him more of a friend than employer, and I contribute a large part of my success to the opportunity he provided me.. *References*

Would anyone like to hire me? I really need a job! TOM TOMA (248) 755-9951 tomhtoma@gmail.com C A R E E R S U M M A R Y Effective analyst, problem solver and communicator able to forge relationships with upper-level executives. Actively involved in Marketing, Hiring, Training, Human Resources, Personnel Management, Policy and Procedure Administration, Product Management, Capitol Improvements, Contract Negotiations, and Network Consulting. Staying abreast with advances in Technology and Overall Management. P R O F E S S I O N A L E X P E R I E N C E ENERGY SMART INDUSTRY, HOLLYWOOD, FL MARCH 2009- PRESENT TECHNICIAN Perform Lighting Audits on existing structures and new developments based on Watt consumption. Suggest new and innovative lighting options, mainly LED Inspect and catalogue lighting on various types of properties. Specialized in customer relations. DERBY SQUARE APARTMENTS, HAZEL PARK, MI JUNE 1999-PRESENT Property Manager Managed 3 employees and all facets of operation and administration of a property comprised of 112 units, laundry facilities, outdoor pool, and grounds. Evaluate the company’s technology use and needs and recommend improvements, such as hardware and software upgrades. TOWN APARTMENTS, DETROIT, MI MAY 2003-SEPTEMBER 2007 Property Manager Managed, recruited and trained 12 employees on all facets of operation and administration of a property comprised of 260 units. Actively involved in all major decisions on personal, marketing, advertising, branding, product, spending, and pricing strategies. Converted, implemented and maintained onsite management system to improve quality of community and property appearance. Consult with users, vendors and technicians to asses computing needs and system requirements. Monitor system performance and provide security measures, troubleshooting and maintenance as needed. E d u c a t i o n a l B a c k g r o u n d Bachelors Degree of Science in Electrical/Electronic Engineering Technology Wayne State University, Detroit, MI Expected Graduation 2010 Michigan Real Estate Pre-Licensing November 2007 Real Estate One Academy, Southfield, MI Computer Skills A Variety of High-level and Low- Level languages, such as Machine Code, C, C++, HTML, Assembly Language, BASIC Windows, DOS, Apple, Linux/UNIX, Gnome GUI, CAM II, Altera Quartis II, Axide Controller Area Networks (CAN), Zigbee MatLab, MPLab P r o f e s s i o n a l A f f i l i a t i o n s Member, Detroit Economic Club Real Estate License Holder, State of Michigan

Could you correct my CV, please? Hi, I'm writing my CV and because English is not my first language I struggle with my job duties, skills and interests sectors. This is what I'm planning to write, could You check it and correct any mistakes (not only grammar), please? Maybe I should write it all in other tense? Thank You for all the advice and help. JOBS DUTIES: Sales and stock management - Maintaining and developing relationships with business and individual customers via telephone calls and emails. - Researching the market and related products. - Management of all aspects of design, development and promotion the websites. - Distributing female product to Polish customers. - Record Keeping. - Assisting clients in all aspects of their care needs (social, emotional, personal). - Medicine Administrating. - Daily record keeping. Preparing stock for sale. - Cash register operating - Offering friendly and helpful service to customers. - All aspects of conducting business such as ordering goods, serving customers, accounting. OTHER SKILLS Good knowledge of standard office software, including e-mail and the internet. Translation from English into Polish (excellent verbal and written communication skills). Web design & development using ecommerce software. Product photography and picture editing skills. Google tools user (Webmaster, Analytics, Adwords, Merchant Centre, Picasa). I am self-motivated and hard working person. Very keen and enthusiastic to learn new skills. I work well with other people as well as work in my own initiative. I always give one hundred percent of my skills, energy and experience in my job. In my free time I love to spend time with my family. Watching my son grow and develop is the most rewarding experience in my life. What I paste in here is not my CV, there are some sentences I struggle with and do not know how to write it correctly. I do not need help with content of my CV only with checking the errors :) Thanks a lot Hi, Thanks for your help. Yes, I need those skills for the job...

Which are major Softwares used for CRM? CRM means customer relationship management.

Check 10 questions for Computer Class Work, 10 points!!!? Question 11 (Multiple Choice Worth 5 points) Looking away from a customer while he/she is speaking with you: Shows you are genuinely interested in what he/she is saying. Shows you are listening to the customer. Indicates to the customer to leave you alone. Could be perceived by the customer as you are not paying attention to him/her. (I choose this one, am I right?) -------------------------------------------------------------------------------- Question 12 (Multiple Choice Worth 5 points) Organizational charts can provide managers of teams all the following except: A communication structure. The goals of the organization. (I choose this one, am I right?) A way to determine resource allocation (i.e. which employee is most suitable to complete a task needed.) A visual representation of how the team is organized. -------------------------------------------------------------------------------- Question 13 (Multiple Choice Worth 5 points) The benefits of wireless technology are: Ability to work anywhere (I choose this one, am I right?) High cost Low bandwidth Lack of service areas -------------------------------------------------------------------------------- Question 14 (Multiple Choice Worth 5 points) What is a likely outcome of good computer file management techniques? (Select all that apply.) *You can have more then 1 answer* A lot of wasted time. Easily locate files when needed. (I choose this one, am I right?) Quickly and easily complete the back up of your files. (I choose this one too, am I right?) A messy desktop -------------------------------------------------------------------------------- Question 15 (True/False Worth 5 points) It is a good practice after the interview to send a letter to the interviewer thanking him/her for the interview. True (I choose this one, am I right?) False -------------------------------------------------------------------------------- Question 16 (Multiple Choice Worth 5 points) Brianna took a personal self assessment quiz to determine her individual talents. The results of her quiz showed her strengths were: Enjoys helping others, excellent communication skills, has an eye for style, likes to arrange rooms or parties. Which of the following would be a good career for her to investigate? Computer programming Teaching Retail and/or Marketing (I choose this one, am I right?) Legal profession -------------------------------------------------------------------------------- Question 19 (Multiple Choice Worth 5 points) Characteristics of good teamwork can be demonstrated by all of the following except: Display trust in other team members Be dependable in completing team assignments. Seek out individual praise. (I choose this one, am I right?) Work cooperatively with team members. -------------------------------------------------------------------------------- Question 20 (Multiple Choice Worth 5 points) Which of the following is an example of a proper ergonomic setup of the seating for your computer workstation? Your chair does not need a backrest. Your chair does not adjust the height of your seating. Your chair is not cushioned. Your chair has armrests to support your forearms. (I choose this one, am I right?) -------------------------------------------------------------------------------- Question 21 (Multiple Choice Worth 5 points) The combination of several independent software packages, such as word processing, spreadsheet, graphics and database, for coordinated use in one package is known as a/an: (I DO not know, Please help!!!) Authentically driven software package Integrated software package Fragmented software package Expensive software package -------------------------------------------------------------------------------- Question 22 (Multiple Choice Worth 5 points) In order for two tables to have a relationship they must contain a common: record (I choose this one, am I right?) object (I am not sure but now thinking it might be this one?) query

Which version of my CV is better? Please help me because I really want to get a better job! VERSION ONE:------------------------------------- PROFILE: An English Literature and Media Writing graduate who possesses excellent communication and interpersonal skills. Seeking creative, media related position in the publishing industry. Varied experience including search marketing and web journalism. Advanced IT and Internet knowledge including web design skills. Able to work under pressure whilst meeting deadlines. Confident working in teams or independently, with some leadership experience and a strong sense of responsibility. QUALIFICATIONS: BA (Hons) in English Literary Studies with Creative Writing and Media - 2:1 Middlesex University 2007 My degree combined critical studies and creative writing with media studies developing my communication, interpersonal and analytical skills to a high standard. In group discussions I was regularly selected by my peers to be their spokesperson. I have studied modules from Shakespeare to post-modernism, all of which required me to do independent research and produce analytical written work and oral presentations on a weekly basis. Modules in my creative and media writing course ranged from feature to script writing giving me a variety of writing experience improving my copy-writing skills as well as encouraging my creativity. A Levels - 3 (English B Media C History D) GCSEs- 10 including English (A* A*) Maths (B B) and Science (B B) WORK EXPERIENCE: Feb 2008 to date Telemarketing Executive, Adfero, London Currently working on the commercial side of an international news agency. I introduce and promote our SEO enhanced news feeds to marketing directors of large and medium businesses. The service we offer is conceptual and therefore requires succinct description. This role has improved my communication skills and I enjoy working in an online publishing environment. Mar 2007 to Mar 2008 Online Peer Advisor, Youthnet, London I volunteered weekly on askTheSite.org writing direct responses to questions from young people regarding their relationships. My role involved publishing answers online using a CMS. I wrote about sensitive issues and provided individual, thoroughly researched answers whilst keeping within the tone and culture of askTheSite's writing style. I gained valuable writing experience and earned Millenium Volunteer status for working over 200 hours. Aug 2007 to Feb 2008 Sales Advisor, Nine West, London I worked on a commission basis as a sales advisor in a fashion store. My principle objective was to achieve sales targets and offer a high level of customer service. I won a competition to represent our brand and a fashion trend by producing a story board, proving my creativity and knowledge retention. I was selected to promote the store on the local radio station due to my ability to communicate effectively. 2000 to 2007 Various Part Time Positions Alongside my education I worked as a bar person, waitress, office junior, promoter, retail assistant, telesales person and store supervisor. These roles developed my interpersonal skills as well as my confidence. SKILLS: Written Communication Throughout my English literature/language-focused education I have been required to write persuasive copy and I have consistently excelled, gaining top grades in all of my written coursework. I have also created copy for websites and I also write for pleasure. Oral Communication During my education I have given presentations and have effectively headed debates. I was also my year group's representative in my school council. I have honed my oral communication skills by dealing directly with customers and colleagues whilst working in teams. I have also promoted the company I currently work for on the radio. Information Technology I possess excellent IT skills and advanced computer knowledge. I can operate all Microsoft Office software and many other design packages. I also have very good IT support skills. I am a fast typist with a 75 WPM typing speed. I am also a confident web designer and developer with knowledge of HTML, working with Dreamweaver, Photoshop, Flash and Frontpage. I am also familiar with content management systems. Numeracy I have two maths GCSEs, Maths and Statistics. I was selected to take my maths exams early due to my advanced ability. French I have studied French to AS level and I can confidently read and write French. I also possess a good level of spoken French VERSION 2: EDUCATION 2004 - 2007BA Hons in English Lit and Media Writing, Middlesex University 2:1 Upper Second Class Honours 2002 - 2004Advanced Levels, Havant College English B, Media C, History D & First Year French 2000 - 200210 GCSES, Horndean Technology College English Lit A* English Lang A* Maths BB Art B Science BB French

Can someone help me revise the personal statement? (i really don't know how to start with the first paragraph) During the four years of my undergraduate study, I have taken numerous courses in Accounting, Finance, and Business Management. This has exposed me to the various aspects of the accounting field and prepared me to learn more for the future career objectives. In July 2007, I started my first job as a Financial Clerk in ABC company. My activities within this position included accounts receivable, accounts payable, bookkeeping, and office’s budget. Through this job, I applied my accounting theory in a real-world environment, ...(can someone make it complete?) After one year experience in ABC company, I was employed by DEF Bank as a Marketing Officer. This job not only had extremely demanding requirement on marketing skills but also made highly demands in the analytic capability. As a marketing officer who served most of the local companies, I must know my customers well by means of examining companies’ financial reports, checking their business documents, etc., to ensure that they had normal background and business relationship so as to protect our bank against fraud and money laudering. Furthermore, I must ensure that all my performances were compliant with bank policies and procedures. In addition to this position, I have been responsible for the branch’s IT maintainance because of my proficient computer skills. In this capacity, I got the chance to be familiar with a number of softwares used to facilitate accounting procedures. The two years banking experience provides me a lot in my early career: the communication and negotiation skills, the knowledge of gerneral accounting procedures, the hands-on experience in risk analysis, especially, the real interest in the internal auditing field. In August 2007, I resigned from DEF Bank and then participated in a cultural exchange program in U.S. The true personal reason is capitalizing this change to improve my English and pursue my master’s degree in U.S. Since arriving alone in U.S. in September 2007, I have enjoying the satisfaction of knowing that I can accept challenges, remain focused and achieve what I set out to accomplish. While keeping my aims constantly in view, I took some courses at Anne Arundel Community College and USDA Graduate School to enhance my English and maths skills for the future education. Through my effort, I have developed excellent communication skills with people of different cultural backgrounds. I also got “A” grades in all my registered courses. My long-term goal is to pursue a career as a CPA with a public accounting firm. For this reason, I am seeking a professional accounting program that will further my professional objectives and fulfill my educational requirements. I sincerely believe that, the three years working experience in financial department, coupled with my education in finance and my strong desire for professional growth in my interested area, will enable me to successfully fulfil the Master of Science in Business Accounting program.