Customer Relationship Management System

What software package should I use for providing my merchant clients with their account information online? I sell cafes coffee and need to provide them with their account information online. I don't quite need a full Customer relationship management software package (as I don't have a need for all the other tools), just a way where my clients can log into their account on my website and get account information. I don't want to code this myself, just looking for a FREE OR CHEAP solution to create accounts and then have a way for clients to access that information.

Name Some Tools/Software Used in a Call Center? I'm applying for a Call Center job and would like to know common industry 'jargon' and business tools used in a call center. Like popular Customer Relationship Management platforms, dialing programs, employee monitoring programs etc? Thanks!

How Much Should I Get Paid to Make 100 outbound calls a day? $5-$10 per hour $10-$15 per hour $15-$20 per hour $20-$25 or more per hour Entry Level Position with 4 years of experience Job Summary: We are looking for enthusiastic individuals to create solid leads for both our inside and outside sales teams. You will be expected to conduct a high volume of outbound calls daily so only motivated individuals need apply! You should also have the ability to project a professional image to our customers while providing and gathering information to generate sales opportunities. Duties/Responsibilities: · Develop solid leads through prospecting activities such as cold calling and using a lead qualification tool. · Responsible for making 80-100 outbound calls per day. · Understand and participate in the sales and lead management processes. · Contribute to data integrity in Customer Relationship Management Database by creating and maintaining accurate customer data. · Develop and maintain relationships with internal team members within sales and technical support teams to facilitate effective communication and collaboration to support the company’s business objectives. · Accountable for meeting assigned personal and team metrics. · Additional duties as assigned. Knowledge, Skills and Abilities Include: · Previous lead qualification, telesales and/or customer service experience preferred, preferably within the technology industry. · Ability to prospect and develop new accounts for the company. · Adaptable to new marketing campaigns and/or initiatives. · Proficiency with Microsoft Office and ability learn Customer Relationship Management Database · Willingness and ability to learn about the company and its products. · Self-motivated, professional, and respectful. · Ability to work well individually and as part of a team. I will have to make my own leads and I will also be given some. I am not sure about the bonuses yet.

United Way of Greater Toronto (UWGT), like many charities, is sitting on a gold mine of donor data. Locked up? United Way of Greater Toronto (UWGT), like many charities, is sitting on a gold mine of donor data. Locked up in its computer and paper files are records of millions of companies, groups, and individuals that have donated in past years. Also like most philanthropic organizations, UWGT was having a rough time using that information efficiently. It could blanket past donors with generic mailings, but it could not offer its donors anything that would make a person donate to it instead of other charities. Which of the following tools would be most useful for the nonprofit organization to use? a.a flexible marketing system b.a database warehouse c.customer relationship management d.competitive intelligence e.a customer-oriented marketing mix

What do you think about my complaint? I sent this to customer support at a store I frequent: I recently submitted a comment regarding my online shopping experience and order. I purchased a clearance item online, which was later reduced to a lower sale price. The experience I had in speaking with customer service over the phone was pleasant and I was very excited and happy to have spoken with someone so helpful (Diana). To receive a price adjustment on the product I purchased, I was instructed to visit my nearest store with a copy of my invoice with my order number, and a copy the new sale price printed from the website. I felt I was thoroughly informed and treated as well as a customer should, and provided positive feedback on this experience through the online tool. Unfortunately, my visit to the store was not as pleasant. I visited the store on with the necessary documents- a copy of my purchase order and a printed copy of the advertised price online. However, I was told by a male member of the management team that he could NOT refund my money unless I had the actual invoice that came with the packaging. I was slightly frustrated at the wasted trip to the store, yet understood, as the purchase order that I brought did not have my form of payment (credit card) used. I returned the next day, with the assumption that I had everything I needed. A copy of my receipt that came with the packaging, and again, a copy of the advertised sale price on the website. I was refused a refund again at this point, by a female member of the management team who stated that she needed to see the actual pair of shoes to process the refund. When I explained what I had been told previously, I was told "Well, I am the manager at this store, and I can't give you a refund unless I have the shoe here. I need to scan a barcode". At this point, my frustration escalated. I had been told three different things on three different occasions in regards to the return policy- two of which came from the same store she manages. I am assuming that my purchase was/is stored somewhere on the system, with my name, address, and form of payment. I already had this-- an invoice with my order number, name, address, and credit card payment information on it, but still needed to have the actual shoe? I have never had a similar experience or level of difficulty with any other retail store or any other [name] store, to be more specific. I left the store, and returned again a third time where I was finally refunded. I received my price adjustment for a little over $17.00. I made three separate trips to this particular store for $17.00. What I find incredibly ridiculous is the fact that I probably spent $17.00 in gas driving to and from my home to this store for my refund! The customer service representative I spoke to over the phone made me excited to continue shopping online. There was a lot of ease and friendliness. Contrary to my in-store experience in which the female manager I spoke to was rude and unwilling to assist. I will not be shopping at this particular store again. Ever. The difficulty, attitude, and communication exchanged between the female manager and I have turned me away from doing business at this location. I am requesting a thorough explanation of the in-store policy in regards to price adjustments should I decide to continue a customer relationship with [store name]. More so, because of the following: 1. If I purchased the item online, and had the shoes shipped elsewhere as a gift, how would the store refund my money if I didn't have the actual shoe/box or the invoice that was sent with the packaging? I was turned away my first visit because of lack of information on the invoice printed from my e-mail. 2. If a store orders a shoe online on behalf of the customer, how is merchandise "scanned" if there is not an actual shoe in-store? I was turned away on my second visit to the store because I did not have something for the manager to scan. 3. Does the store not have access to information placed online (such as order number, customer purchase history)? This would seem difficult to satisfy a customer who placed an order online and is redirected to a store for assistance. I am an avid customer. I browse and buy something from one of your stores 9 times out of 10. Nearly all my shoes originate from one of the stores. It is really disappointing that the recent experience I had has made me seriously question whether or not I should continue to be a customer. I am looking forward to a prompt response and resolution. Thank you.

Can you rephrase this essay? Activity based costing / Activity based management Today, manufacturing firms are confronted with an increasing competition in the global marketplace. The demand to increase profitability and the need to control costs demand an optimization of entrepreneurial ability in managing them. Cost management can provide the tools, techniques, and mechanisms needed by companies to help achieve goals and strategies (Andersen, 1999). The augmentation of automation and rationalization in manufacture, as well as the steady increase of complexity in production and distribution, has led to a serious adjustment of the companies cost structure (Freidank, 1997). Activity Based Costing (ABC) Defined - Activity Based Costing is a method for estimating costs for specific activities within the organization. For example, a contractor may be interested in determining how much it costs one work crew to install shingles on a house compared to a different work crew. Or, the contractor may be interested in determining how much it costs to install shingles on a certain house design, compared to a different house design. To better understand Activity Based Costing it is sometimes helpful to think in terms of subdivided a project into discrete, quantifiable activities or phases. The activity needs to be definable where productivity can be measured in units (e.g., number of hours work compared to units produced, square footage completed, or volume generated, etc). As the project is segmented into its activities, a cost estimate is typically prepared for each activity. These cost estimates will typically contain labor, materials, equipment, and subcontracting costs, including overhead, for each activity. Each activity cost estimate is added to the others to produce an overall cost estimate for the entire project. Activity Based Costing (ABC) has been designed to cope with the deficiencies of traditional costing systems. To achieve accuracy and transparency of product calculation, this accounting technique allows an organization to determine the actual cost associated with each product and service (Coenenberg, 1992). 1.2 Characteristics and function of ABC Activity-based costing is a decision making tool that allows, in comparison to the traditional overhead absorption, organizations to clarify the actual cost linked with each product and service produced. This is without regard to the organizational structure (Cooper and Kaplan, 1988). Andersen (1999) stresses the fact that ABC enables organizations to expand business performance through increased competence and reduction of costs. ABC identifies the key activities performed in all stages of delivering the product or service to the customer. It is these activities that consume the resource and these same activities that create the product. Recognizing this relationship is the cornerstone of ABC. It allocates cost (or resources) to activities based on consumption of resources namely; resource cost assignment (Andersen, 1999). ABC improves upon the traditional approach by using a two-stage allocation system and multiple cost drivers (Coenenberg, 1992). In the first stage, costs are assigned to cost pools within an activity centre, based on a cost driver. There is no equivalent step compared to the traditional overhead absorption method. In the second stage, costs are allocated from the cost pools, to a product based on the use of its activities. This stage is comparable to a traditional costing approach with the exception that the traditional approach uses solely volume related characteristics of the product. This is without consideration for non-volume related characteristics. Setup hours, numbers of setups, ordering hours and number of orders are examples of cost drivers not related to volume. This is the reason why the allocation of non-volume related costs using volume-based methods distorts the product cost (Cooper and Kaplan, 1988). 2. Analysis of the potential benefits of ABC According to Johnson and Thomas (1993), activity-based costing provides many positive aspects and benefits, especially in the manufacturing sector. 2.1 Determining the accurate product cost The capability of providing more accurate product cost information is the keystone of ABC (Andersen, 1999). This is done by reproducing the true cost and flow across the operations and processes of a business and reducing arbitrary cost allocations. An approach to discover opportunities for cost improvement is possible. Hence, not only the relevance and quality of information is improving but also which activities and events are driving the costs. The knowledge of the factual cost of a product is for every manager the essential key factor to decrease costs and distinguish opportunities for improvement (Freidank, 1997). 2.2 Profitable Product-Mix Johnson and Thomas (1993) point out that a sophisticated ABC system can provide good support to manage the mix of prod

Principles of marketing? Q1 Understanding customers are not enough. As the game console market shows this is a period of intense competition in local and global markets. Explain how companies can gain a competitive advantage by analyzing and positioning Q2 Portfolio analysis helps managers evaluate the strategic business units (SBU) making up the company. Explain how the Boston consulting group matrix can help management assess the attractiveness of SBUs and how it can be used to develop growth strategies. Q3 A marketing audit presets the background data on the market, product, competition and distribution .explain what the key steps in the marketing environment audit. Q4 Marketing management’s job is to attract build relationships with customers by creating customer value and satisfaction .Their success will often depend on other actors in the company’s microenvironment that combine to make up the company’s microenvironment of a company. Q5 Once a company has chose its overall competitive marketing strategy it should be ready to begin planning the details of the marketing mix. Explain the marketing mix in detail with examples of how each marketing tool is used

Could you correct my CV, please? Hi, I'm writing my CV and because English is not my first language I struggle with my job duties, skills and interests sectors. This is what I'm planning to write, could You check it and correct any mistakes (not only grammar), please? Maybe I should write it all in other tense? Thank You for all the advice and help. JOBS DUTIES: Sales and stock management - Maintaining and developing relationships with business and individual customers via telephone calls and emails. - Researching the market and related products. - Management of all aspects of design, development and promotion the websites. - Distributing female product to Polish customers. - Record Keeping. - Assisting clients in all aspects of their care needs (social, emotional, personal). - Medicine Administrating. - Daily record keeping. Preparing stock for sale. - Cash register operating - Offering friendly and helpful service to customers. - All aspects of conducting business such as ordering goods, serving customers, accounting. OTHER SKILLS Good knowledge of standard office software, including e-mail and the internet. Translation from English into Polish (excellent verbal and written communication skills). Web design & development using ecommerce software. Product photography and picture editing skills. Google tools user (Webmaster, Analytics, Adwords, Merchant Centre, Picasa). I am self-motivated and hard working person. Very keen and enthusiastic to learn new skills. I work well with other people as well as work in my own initiative. I always give one hundred percent of my skills, energy and experience in my job. In my free time I love to spend time with my family. Watching my son grow and develop is the most rewarding experience in my life. Thanks a lot ! What I paste in here is not my CV, there are some sentences I struggle with and do not know how to write it correctly. I do not need help with content of my CV only with checking the errors :) Thanks a lot

Could somebody please critique my resume? I have been told it is to wordy...? Summary Results-oriented Production Clerk with a proven track record in Document Management services within or between departments. Verify customer and order information for correctness, checking it against previously obtained information as necessary. Successfully managed internal relationships ensuring work processes were completed on time, to a high standard and in compliance with strict specifications. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Proficient in entering, storing, and retrieving information on computer-aided equipment. Maintained, replenished and repaired materials and supplies key to business processes. Professional Experience Colorado Springs Legal Copy, Colorado Springs, CO Production Clerk (2003-Current) Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed. Monitor machine operation, and make adjustments as necessary to ensure proper operation. Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines. Contact suppliers to verify shipment details. Maintain files such as maintenance records and bills of lading. • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician (2005-2006) Recommend and provide advice on a wide variety of products and services. Compute charges for merchandise or services and receive payments. Prepare merchandise for display. Assemble new bicycles. Receive, examine, and tag articles to be repaired,cleaned and stored Install and adjust speed and gear mechanisms. Repair and replace equipment or accessories, such as handlebars,lights, and seats. Align wheels, replace tires and tubes, Disassemble axles in order to repair, adjust, and replace defective parts, using hand tools. • Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Maintained working independently with minimal supervision or as a cooperative team member. • Mechanically inclined; ability to work well with tools. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2003-2003) Answer telephones to provide information and receive orders. Keep records of customers' charges and payments. Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards. Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone. • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints Computer Skills Windows, Macintosh, MS Word, MS Excel, MS Outlook, IBM AS 400, Adobe Photoshop, Adobe InDesign, Adobe PageMaker, Internet, E-mail, keyboarding, indexing, ten-key.

Is my resume too wordy? Where should I make revisions? Summary Results-oriented Production Clerk with a proven track record in Document Management services within or between departments. Verify customer and order information for correctness, checking it against previously obtained information as necessary. Successfully managed internal relationships ensuring work processes were completed on time, to a high standard and in compliance with strict specifications. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Proficient in entering, storing, and retrieving information on computer-aided equipment. Maintained, replenished and repaired materials and supplies key to business processes. Professional Experience Colorado Springs Legal Copy, Colorado Springs, CO Production Clerk (2003-Current) Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed. Monitor machine operation, and make adjustments as necessary to ensure proper operation. Operated auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines. Contacted suppliers to verify shipment details. Maintained files such as maintenance records and bills of lading. • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician (2005-2006) Recommended and provided advice on a wide variety of products and services. Computed charges for merchandise or services and received payments. Assembly of new bicycles. Prepared merchandise for display. Receive, examine, and tag articles to be repaired, cleaned and stored. Repaired, replaced, and adjusted equipment or accessories for custormer fit and performance using hand tools. Align wheels, replace tires and tubes. • Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Maintained working independently with minimal supervision or as a cooperative team member. • Mechanically inclined; ability to work well with tools. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2003-2003) Answer telephones to provide information and receive orders. Keep records of customers' charges and payments. Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards. Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone. • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints Computer Skills Windows, Macintosh, MS Word, MS Excel, MS Outlook, IBM AS 400, Adobe Photoshop, Adobe InDesign, Adobe PageMaker, Internet, E-mail, keyboarding, indexing, ten-key.

Is my resume ok? Where should I make revisions to narrow my information down to one page? Summary Results-oriented Production Clerk with a proven track record in Sales and Customer Service. Professional Experience • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints. •Operated auxiliary machinery. Mechanically inclined, ability to work well with machinery and tools. •Recommended and provided advice on a wide variety of products and services. Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. •Computed charges for merchandise or services and received payments. •Prepared merchandise for display. •Receive, examine, and tag articles to be repaired, cleaned and stored. •Maintained working independently with minimal supervision or as a cooperative team member. • Answer telephones to provide information and receive orders receive information from salespeople or merchants to decide whether to approve new credit, based on predetermined standards. • Maintained files such as maintenance records and bills of lading. • Ensured the security of sensitive customer information while handling all internal and external calls. Employment history Colorado Springs Legal Copy, Colorado Springs, CO Production Clerk (2003-Current) Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician (2005-2006) Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2003-2003) Education Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001) Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998) Computer Skills Windows, Macintosh, MS Word, MS Excel, MS Outlook, IBM AS 400, Adobe Photoshop, Adobe InDesign, Adobe PageMaker, Internet, E-mail, keyboarding, indexing, ten-key

How many "bullets" are recommended for listing under Professional Experience on my resume? Professonal Experience • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints. • Operated auxiliary machinery. Mechanically inclined, ability to work well with machinery and tools. • Recommended and provided advice on a wide variety of products and services. Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Computed charges for merchandise or services and received payments. • Prepared merchandise for display. • Receive, examine, and tag articles to be repaired, cleaned and stored. • Maintained working independently with minimal supervision or as a cooperative team member. • Answer telephones to provide information and receive orders receive information from salespeople or merchants to decide whether to approve new credit, based on predetermined standards. • Maintained files such as maintenance records and bills of lading. Ensured the security of sensitive customer information while handling all internal and external calls.

Could someone critique my resume? I've been told it has too many adjectives.? I earned a bachelors of arts degree several years ago in digital media. Due to circumstances I was never ever to utilize it to find a good paying job (i.e. no internship, experience). Five years later I have been stuck in a dead end job. Please keep in mind I am not set on trying to get a position in my field of study but would like to reap the benefits of earning a degree. I always hear of people getting good jobs which had nothing to do with their degree. Attached is a copy of my current resume. I having difficulties in making a mundane dead end job look spectacular. Could someone please give me some strong suggestions on making it more desirable to potential employers without lying? Experience Colorado Springs Legal Copy, Colorado Springs, CO Clerk (2003-Current) • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. • Provide computer and office machine maintenance, and additional office support as needed. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician, (2005-2006) • Provided support for sales staff, retrieved and coordinated merchandise for customer purchase and delivery. • Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Maintained working independently with minimal supervision or as a cooperative team member. • Mechanically inclined; ability to work well with tools. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2002-2003) • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints. • Monitored and directed flow of credit applications to ensure proper routing to determine approval for customer credit requests. Education Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001) Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998) Computer Skills • Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.

Can someone please give me tips on improving my resume? I earned a bachelors degree several years ago in digital media. Due to circumstances I was never ever to utilize it to find a good paying job (i.e. no internship, experience). Five years later I have been stuck in a dead end job. Please keep in mind I am not set on trying to get a position in my field of study but would like to reap the benefits of earning a degree. I always hear of people getting good jobs which had nothing to do with their degree. Attached is a copy of my current resume. Could someone please give me some solid suggestions on making it more desirable to potential employers without lying? Experience Colorado Springs Legal Copy, Colorado Springs, CO Clerk (2003-Current) • Enhanced ability to discern workload priorities and manage multiple projects with changing needs while acting as the liaison between client and company headquarters. • Effectively planned and implemented efficient means for production in a timely work flow while ensuring the security of sensitive document information. • Developed profitable relationships with suppliers, internal and external staff and management resulting in increased production of 25 percent. • Provide computer and office machine maintenance, and additional office support as needed. Rocky Mountain High Wheels, Colorado Springs, CO Sales Associate/ Bicycle Technician, (2005-2006) • Provided support for sales staff, retrieved and coordinated merchandise for customer purchase and delivery. • Developed efficient means of active listening to provide excellent customer service and ensure customer satisfaction. • Maintained working independently with minimal supervision or as a cooperative team member. • Mechanically inclined; ability to work well with tools. Penney J C CO Inc - Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO Credit Associate (2002-2003) • Ensured the security of sensitive customer information while handling all internal and external calls. • Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information while researching and resolving customer complaints. • Monitored and directed flow of credit applications to ensure proper routing to determine approval for customer credit requests. Education Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001) Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998) Computer Skills • Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.

Could you correct my CV, please? Hi, I'm writing my CV and because English is not my first language I struggle with my job duties, skills and interests sectors. This is what I'm planning to write, could You check it and correct any mistakes (not only grammar), please? Maybe I should write it all in other tense? Thank You for all the advice and help. JOBS DUTIES: Sales and stock management - Maintaining and developing relationships with business and individual customers via telephone calls and emails. - Researching the market and related products. - Management of all aspects of design, development and promotion the websites. - Distributing female product to Polish customers. - Record Keeping. - Assisting clients in all aspects of their care needs (social, emotional, personal). - Medicine Administrating. - Daily record keeping. Preparing stock for sale. - Cash register operating - Offering friendly and helpful service to customers. - All aspects of conducting business such as ordering goods, serving customers, accounting. OTHER SKILLS Good knowledge of standard office software, including e-mail and the internet. Translation from English into Polish (excellent verbal and written communication skills). Web design & development using ecommerce software. Product photography and picture editing skills. Google tools user (Webmaster, Analytics, Adwords, Merchant Centre, Picasa). I am self-motivated and hard working person. Very keen and enthusiastic to learn new skills. I work well with other people as well as work in my own initiative. I always give one hundred percent of my skills, energy and experience in my job. In my free time I love to spend time with my family. Watching my son grow and develop is the most rewarding experience in my life. What I paste in here is not my CV, there are some sentences I struggle with and do not know how to write it correctly. I do not need help with content of my CV only with checking the errors :) Thanks a lot Hi, Thanks for your help. Yes, I need those skills for the job...

find washington rural country single mother to marry? thanks for the message, i think you catch my attention is not just by your looking, i prefer the women has her natural beauty in their heart. i am an adult and i do not believe in true love, but i trust life-long marriage. so my wish is my future wife is never married before, if they have children, that is fine, we can raise them up together with my own children. oh, my hobby is walking, reading and enjoy the good food. actually, my plan is after my marriage, i will give my wife 50% my salary, if we have children. i will give her another 10%, i need keep 40% my salary is enough, maybe 20% to support my mum and dad later, i think i just belong to the middle class, one house and one boat, two or three car, own my own land and some restaurant business, i want to open my own sushi bar later in San Francisco area. anyway, life is short, i will try my best, work hard and glory the God, help more people. i think i believe in god since i am a postgraduate student in england nottingham, i need do two part time restaurant job to survive, pay my rent and pay my tuition fee, life goes the hardest way, every night when i finish my night shift job, i pass by one 700 years old church, jesus picture is just there on the window, i pray him to give me some peace in my heart, Jesus is always ready to listen and he is a great father. i think i will follow his rule whole my life, i never married and so far i have no children, but i do not want divorce, i can sign contract with my lawyer, if i divorce due to my family affair, i am willing to pay 80% my salary to my children as penalty fee, i believe i am the only few can do this in Seattle area, haha.....nice talk to you, if you want to meet, i think i have time next week, by the way, if you really want to go step further on our future relationship, i think i do not need bother to date other women, i believe i am a honest man and i am a good family man too. best regards young ps: my resume 4748 19th AVE seattle, WA 98105, Tel: 206-816-5015 Email: yiyangprivate@hotmail.com / Gender: Male Education: Ph.D in University of Washington, focus on organisation design and financial management. (January 2006- present) Master degree in research (Mphil) in manufacturing engineering, manufacturing organization research group, Loughborough University, Leicestershire, England, UK. (Sep 2003- Dec 2005) Dissertation topic: Building a boundaryless leagile manufacturing organization through HITOP method. Advisor: Professor Neil Burns (editor of IJPR) ( Email: n.d.burns@lboro.ac.uk ) Master degree in Science (Msc) in Electrical engineering, University of Nottingham, Nottinghamshire, England, UK (Sep 2002-Sep 2003) Thesis topic: Extra high voltage (EHV) power transmission control in China three Gorges project using Newton Raphson method and Mathlab computer iteration method. Advisor: Dr Dave.Thomas (Email:dave.thomas@nottingham.ac.uk ) Bsc in Mechanical Engineering, Dalian University of Technology, Dalian city, China (Sep 1990-July 1994) Thesis topic: Testing a new diamond cutting tool material performance in Japanese Sanyo Company through comparing with other traditional cutting tools. Advisor: Dr Hong Tao Zhang. (Head of cutting tools research group) Experience: Academic Research: I: I worked as a research Assistant at Wichita state university on the subject of Industry engineering. The main focus of the research is on lean and green manufacturing system design for Boeing Company in Wichita, Kansas. Since Boeing Company set the goal to be "100% lean and green company" in 2011, I as a researcher focused on waste management and energy conservation in order to achieve the goal. After years of experiment on a small motor workshop provided by private companies, we have achieved to reduce the waste and contamination by 35 percents. The quality of the motor increased by 25 percents by detail cleaning and better combustion technology.II: When I was completing my master in electrical engineering at University of Nottingham, I worked at fire-power station in England Nottingham city. I worked on power transfer through super-computer. The use of C++ and Java was needed and the station was responsible for providing power for more than three million people in the surrounding cities called East-Middle land area including Birmingham city, Nottingham city and south Manchester city. Working experience: 1: Electrical engineer: Seattle Trident seafood company, help solving the seafood manufacturing line mechanical and electrical problem.01/2008-Present. 2: Manufacturing supervisor: Japan Mabuchi motor company in Hong Kong china, in charge of one plastic injection molding workshop following ISO 9002/ 14001 standard. (Sep 1994-Nov 2001) This company has worldwide reputation on mini DC motor products and its customers include Sony, Toshiba, Sanyo, Sharp and HP, Ford companies, through Japanese Just-in-time management, my workshop quality has been improved from 67 percent to 95 percent, on October