Customer Relationship Management System

What is better option MBA in Hospitality or MBA in Customer Relationship Management?

I am 24 yrs girl,currently working with a five star property at front desk. I have 1& half yrs of exp in customer service(hotel,airline). I want to pursue my studies..either e-MBA or distance,correspondence..so what would be better option MBA in hospitality ot customer relationship management? Which institute?

Public Comments

1. Customer relationship management would be a better option, as you also have work experinece in the related field. And you will have high chance of getting into highly paid BPO job
2. First you need to understand that universities don't grant MBA in information systems, or MBA in finance, or MBA in hospitaly management. The MBA is a general degree preparing students for management positions in any level of a business, up to CEO. MBA students study accounting, finance, marketing, management, statistics, economics, strategy, policy, and other courses. Many MBA programs offer concentrations in these and many other fields, but that amounts to only 2-3 courses in you chosen field in the second year of study. The MBA is not like an MS degree that concentrates study in a single field and prepares students for high level staff or research positions. The MS typically requires an undergraduate education in the field in which you want the MS, or a closely related field. A finance major does not get an MS in chemistry, and a chemistry major does not get an MS in accounting. MBA programs accept students in any undergraduate field. They prefer students who do not have a business background because they give you the business training but they cannot provide the broad background that managers should have. I have taught MBA students with degrees in Music, Medicine, Dentistry, Law. Psychology, Political Science, Chemistry, Biology, engineering, and many other fields. Most MBA programs prefer students with 2-3 years work experience after the first degree, but many accept students right out of college if they have good grades and a high GMAT score. Some MBA programs are designed specifically for new college graduates without work experience. MBAs with good grades and an engineering background are in high demand and they command good starting salaries. To find the MBA program that best fits your background, criteria and preferences, a good source of information is the Official MBA Guide, a free public service at http://officialmbaguide.org. You can use it to select programs in specific geographic regions, specific concentrations, or specific types of programs, such as full-time, part-time, executive, distance learning, and accelerated. You can specify criteria that are important to you and get a ranked list of programs that best fit those criteria. From the Guide you can go directly to a school's URL or contact schools by email.