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Customer Relationship Management News

Redknee to acquire Nimbus Systems Friday, July 30, 2010 @ 11:22AMSTRATEGIC ACQUISITION WILL EXPAND REDKNEE'S FOOTPRINT WITH MOBILE TIER 1 & GLOBAL GROUP OPERATORS IN EUROPE TORONTO, July 30 /PRNewswire-FirstCall/ - Redknee Solutions Inc. (TSX:RKN) ("Redknee"), a leading provider of business-critical software and services for communications service providers, including end-to-end converged billing, real-time charging, rating and personalization, today ...
Barrette Outdoor Living and Bluelinx Announce Agreement to Distribute Outdoor Products to Lumberyards Friday, July 30, 2010 @ 9:00AMNew Xpanse™ brand of rail, fence, lattice, yard accents and sheds created for two-step distribution and the customers they service.
QuoteMedia Powers JitneyTrade’s New Trading Platform Friday, July 30, 2010 @ 8:09AMPHOENIX--(BUSINESS WIRE)--QuoteMedia, Inc. (OTCBB: QMCI) today announced that JitneyTrade has incorporated Quotestream, complete with integrated trading interface, into JitneyTrade’s new trading platform, Silver. Silver is a web based trading platform designed with the active trader in mind. Incorporating equity and options trading with real-time data, it is among the most advanced and ...
QuoteMedia Powers JitneyTrade's New Trading Platform Friday, July 30, 2010 @ 8:00AMPHOENIX----QuoteMedia, Inc. today announced that JitneyTrade has incorporated Quotestream, complete with integrated trading interface, into JitneyTrade’s new trading platform, Silver.
When Does CRM Become A Collaboration Service? Wednesday, July 28, 2010 @ 1:53AMWhat is the point when a CRM application becomes a collaboration service? And when does a collaboration service become a CRM application? These are question we ask ourselves when we see the range of services with features that combine these two related application environments. For instance, PBWorks today unveiled a service with the capability for people to collaborate with customers from that ...
Two new partners at Jackaman Smith & Mulley Wednesday, July 28, 2010 @ 1:24AMFOLLOWING its acquisition of two practices in 2009, Jackaman Smith & Mulley continues to develop with the promotion of two of its solicitors to partners in the firm.
Top 25 Android apps: The best of the best Wednesday, July 28, 2010 @ 12:42AMAndroid now has over 70,000 apps to choose from. TechRepublic's Jason Hiner shows you 25 of the best ones to download.
Fiserv enables online banking transformation for the Westpac Group Tuesday, July 27, 2010 @ 9:01PMÇÑ¹·Õè 28 ¡Ã¡®Ò¤Á 2553 08:54 ¹.
Aetna Awards Long-Term Contract to CVS Caremark to Provide PBM Services Tuesday, July 27, 2010 @ 8:59PMHARTFORD, Conn. and WOONSOCKET, R.I., July 27 /PRNewswire-FirstCall/ -- Aetna (NYSE: AET) and CVS Caremark (NYSE: CVS) today announced they have entered into a 12-year contract to provide Pharmacy Benefit Management (PBM) services that will further enhance value and service for Aetna's customers and members. Aetna will retain its PBM and manage clinical programs, protocols and oversight of its ...
The Story of the O'Reilly School of Technology - Part 3 Tuesday, July 27, 2010 @ 7:56PMIn this third installment of my series of blog posts, I'd like to tell the story of the O'Reilly School of Technology and the new Make: Mathematics project. I'll also use this time and space to explain our overall mission and plans for OST in the future.
Aetna Awards Long-Term Contract to CVS Caremark to Provide PBM Services Tuesday, July 27, 2010 @ 7:14PMAetna and CVS Caremark today announced they have entered into a 12-year contract to provide Pharmacy Benefit Management services that will further enhance value and service for Aetna's customers and members.
Aetna Awards Long-Term Contract to CVS Caremark to Provide PBM Services Tuesday, July 27, 2010 @ 7:13PMAetna (NYSE: AET) and CVS Caremark (NYSE: CVS) today announced they have entered ...
Plex Systems Adds Seven Customers in Second Quarter Tuesday, July 27, 2010 @ 8:52AMCompany Doubles Attendance at User Conference and Expands Into New Office
Niro Ceramic Group Chooses Epicor(R) for Asia Operations Tuesday, July 27, 2010 @ 8:51AMAward-Winning Supplier of Porcelain Tiles to Streamline Business Operations With Epicor Software Solution in Light of Rapid Global Expansion Plans
The Small Business Jobs Bill: To Us, It's Meaningless Tuesday, July 27, 2010 @ 8:49AMTwo very different companies won't benefit from the small business jobs bill, says Gene Marks
Plex Systems Adds Seven Customers in Second Quarter Tuesday, July 27, 2010 @ 8:46AMAUBURN HILLS, MI--(Marketwire - 07/27/10) - Plex Systems, Inc., provider of the No. 1 rated manufacturing ERP software , Plex Online, today announced that it has added seven new customers and expanded its business with existing customers during the second quarter of 2010. In addition, the company held its annual user conference, opened a new Auburn Hills office, and continued to receive industry ...
Niro Ceramic Group Chooses Epicor(R) for Asia Operations Tuesday, July 27, 2010 @ 8:34AMIRVINE, CA and SINGAPORE--(Marketwire - 07/27/10) - Epicor Software Corporation (NASDAQ: EPIC - News ), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, announced today that Niro Ceramic Group, the award-winning porcelain tile producer, has chosen Epicor as its enterprise resource planning (ERP) provider. Niro Ceramic has 1 ...
comScore Study: Search Engines and Retail Sites - The One-Two Punch For Shoppers Tuesday, July 27, 2010 @ 8:30AMBEVERLY, Mass.----Searchandise Commerce today announced the results of an in-depth research study conducted by comScore, and co-sponsored by iProspect looking at how retail shoppers use search, and the importance of search position.
CFS Bancorp, Inc. Announces Net Income for the Second Quarter of 2010 Tuesday, July 27, 2010 @ 8:21AMMUNSTER, IN--(Marketwire - July 27, 2010) - CFS Bancorp, Inc. (the Company), ( NASDAQ : CITZ ), the parent of Citizens Financial Bank (the Bank), today reported net income of $981,000, or $0.09 per share, for the second quarter of 2010, compared to net income of $670,000, or $0.06 per share, for the second quarter of 2009.
CFS Bancorp, Inc. Announces Net Income for the Second Quarter of 2010 Tuesday, July 27, 2010 @ 8:15AMMUNSTER, IN--(Marketwire - 07/27/10) - CFS Bancorp, Inc. (the Company), (NASDAQ: CITZ - News ), the parent of Citizens Financial Bank (the Bank), today reported net income of $981,000, or $0.09 per share, for the second quarter of 2010, compared to net income of $670,000, or $0.06 per share, for the second quarter of 2009. The Company's net income for the six months ended June 30, 2010 was $1.7 ...
Kantara Initiative and Open Identity Exchange Announce Collaboration to Grow Trust Framework Adoption Tuesday, July 27, 2010 @ 8:07AMPISCATAWAY, NJ--(Marketwire - July 27, 2010) - Open Identity Exchange (OIX) and Kantara Initiative announced today that they will begin collaborating on digital trust framework development to build and promote adoption of a robust online trust ecosystem. Digital trust frameworks enable trust in transactions such as logins, registrations, and online eCommerce by allowing digital identity ...
ModusLink expands relationship with Provo Craft Tuesday, July 27, 2010 @ 8:05AMWALTHAM, Mass.----ModusLink Global Solutions™, Inc. is expanding its business process outsource relationship with Provo Craft, a leading global supplier of innovative crafting tools and technology.
Know difference between employee, contractor Sunday, July 25, 2010 @ 7:26AMDoes your business have work that needs to be done but you're not sure whether to hire a new employee to do it?
Business People Twin Cities Sunday, July 25, 2010 @ 12:22AMExplore Minnesota Tourism, Minnesota's state agency responsible for promoting travel within the state, selected Colle+McVoy, Minneapolis, as its advertising agency. ... McFarland Cahill Communications, a Prior Lake-based public relations firm, added the 2010 Uptown Art Fair to its list of clients. ... Skyya Communications, Minneapolis, has four new accounts from various technology sectors ...
8 Companies Honored for Sustainability Success Saturday, July 24, 2010 @ 11:07PMThinkForward '10: The inaugural award from Beagle Research Group recognizes software companies for excellence in business processes, cost containment, and customer relationships.
Terry Murden: Things on the up for BP, but fate remains same for key players Saturday, July 24, 2010 @ 6:25PMALL things considered it has been a good week for BP. A deal was struck to sell assets that will raise a handy $7 billion (Â£4.5bn); the leaking well in the Gulf of Mexico was capped, and the Prime Minister was in America fighting the company's corner.
Terry Murden: Things on the up for BP, but fate remains same for key players Saturday, July 24, 2010 @ 6:20PMALL things considered it has been a good week for BP. A deal was struck to sell assets that will raise a handy $7 billion (£4.5bn); the leaking well in the Gulf of Mex
Overseas students receive kiwi scholarships Saturday, July 24, 2010 @ 8:28AMThe initial twenty recipients of the New Zealand International Postgraduate Research Scholarships have been announced today by Education Minister Trevor Mallard.
Diamonds: The glow-fly that challenged a full moon Saturday, July 24, 2010 @ 7:02AMDEAR reader, this piece is going to be a heavy read and I propose a light-hearted entry to allow for some release. Let us get right in. Following the President’s walk past the River Jordan (in arid Marange!),
Download Global Infrastructure Outsourcing Governance Model Wednesday, July 21, 2010 @ 7:13PMWho: Jeff Steinhorn, CIO, Hess Corporation
Jungle stint helps overcome fears Wednesday, July 21, 2010 @ 6:53PMA stint in the Congo jungle inspired performance management specialist Stacey Barr to finally start her own business.
TeleTech Forms Strategic Alliance With Lithium Technologies Wednesday, July 21, 2010 @ 6:37PMPartnership to Deliver Industry-Leading Social Customer Solution
TeleTech Forms Strategic Alliance With Lithium Technologies Wednesday, July 21, 2010 @ 6:25PMENGLEWOOD, CO and EMERYVILLE, CA--(Marketwire - 07/21/10) - TeleTech (NASDAQ: TTEC - News ), a leading global business process outsourcing (BPO) company, has formed a first of its kind strategic alliance with Lithium Technologies , the leader in Social CRM, to develop a fully integrated solution for serving the social customer. The new solution combines vibrant customer networks with traditional ...
New facility helps Graeter's go national Wednesday, July 21, 2010 @ 6:08PMGraeter's has made ice cream the same way since 1870. But today, what was a small batch method has been molded into the 21st century processes allowed by its newly opened, state-of-the-art $11 million plant in Bond Hill.
Salesforce.com to provide services to Facebook Wednesday, July 21, 2010 @ 5:58PM(AP:SAN FRANCISCO) Salesforce.com Inc. said Wednesday it was chosen by Facebook Inc. to handle the sales operations of the world's most popular social networking site.
My AT&T Customer Service Nightmare Wednesday, July 21, 2010 @ 5:08PMI can be pretty tough on AT&T, particularly about its over-burdened 3G network. Every time I write a column about it, readers practically line up to tell me... AT&T - Business - Customer service - 3G - IPhone
Fleets: Related News Wednesday, July 21, 2010 @ 5:05PM7/20/2010 - Heartland's 2Q Lags Year Ago on Continued Weak Freight Market Truckload carrier Heartland Express said earnings and income were down during the second quarter of 2010, as freight demand continued to lag...
American reports improved second quarter; new president Wednesday, July 21, 2010 @ 4:41PMAMR Corp. reported on July 21 a narrower loss for its second quarter of $10.7 million, a substantial decrease from the $390 million loss it reported a year earlier. The Fort Worth-based company also announced it was making several senior management changes.
Customer Effective Joins Elite 2010 Microsoft Dynamics Inner Circle and Presidents Club Wednesday, July 21, 2010 @ 4:24PMTriad - Greenville, SC - - July 21, 2010 - - Customer Effective Inc., a Microsoft Gold Certified Partner focused on Microsoft Dynamics CRM, announces their appointment to the prestigious 2010 Inner Circle for Microsoft Dynamics and the President’s Club. The elite Inner Circle group includes only the most strategic Microsoft Dynamics partners from across the globe whose sales achievements rank ...
NetSuite, Sunway E-Systems partner to bring first cloud computing business Thursday, July 15, 2010 @ 7:05AMNetSuite, Sunway E-Systems partner to bring first cloud computing business
TBayTel upgrades wireless infrastructure with high speed network overlay Thursday, July 15, 2010 @ 7:00AMEricsson today announced that it will overlay TBayTel's existing CDMA mobile network with HSPA+ technology. With data rates of up to 21 Mbps, HSPA+ will provide improved mobile broadband experience to TBayTel's diverse customer base in Northern Ontario.
SugarCRM Leaders to Present at OSCON Open Source Convention 2010 Thursday, July 15, 2010 @ 7:00AMCUPERTINO, Calif.----SugarCRM, the leading provider of open source customer relationship management software, today announced that SugarCRM Chief Marketing Officer and Executive Vice President of Corporate Development Nick Halsey will participate in a panel discussion sponsored by Microsoft at the O’Reilly OSCON Open Source Convention in Portland, Ore.
ParTech Expands PAR EverServ Ecosystem with New Global ISV Program Thursday, July 15, 2010 @ 6:30AMNEW HARTFORD, N.Y.----ParTech, Inc. today announced its new global independent software vendor program designed to offer customers an expanded portfolio of solutions that increase sales, reduce costs and simplify support.
VMware Introduces Enhanced Virtualization Offerings for Small and Midsize Businesses Thursday, July 15, 2010 @ 6:22AMVMware, Inc. (NYSE: VMW), the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, today introduced new VMware vSphere? 4.1 solutions for small and midsi
Solaris Health System Turns to Xerox to Reduce Costs, Maximize IT Investment Thursday, July 15, 2010 @ 6:00AMROCHESTER, N.Y.----Healthcare institutions charged with cost cutting, improved patient satisfaction and overall operational efficiency are turning to Xerox Corporation for help. Solaris Health System, in Edison, N.J., will save more than 20 percent on costs associated with printing, storing and sharing documents, as one of Xerox’s newest managed print services clients.
Ballantyne Strong to Significantly Enhance Cinema Screen Production Capacity Through $6 Million Expansion Program Thursday, July 15, 2010 @ 5:36AMJOLIETTE, Quebec & OMAHA, Neb.----Ballantyne Strong, Inc. , a provider of digital cinema projection equipment and services, cinema screens and other cinema products, announced today that it has completed the acquisition of the Joliette, Quebec facility that houses its Strong/MDI cinema screen manufacturing operations, as well as an adjacent parcel of land.
Real Estate Thursday, July 15, 2010 @ 5:29AMUnited Kingdom: Real Estate Executive Report - Evolution – Revolution. For this fourth edition of our Real Estate Executive Report we are looking to the future. We are all painfully aware that the last couple of years have been traumatic for the real estate industry.
Cleveland Cavaliers Fans Need a Dose of Reality Sunday, July 11, 2010 @ 9:39AMIn the past year, the following things have taken place in the world of sports: Ben Roethlisberger allegedly committed date rape and was aided in covering it up by bodyguards and police officer friends. Lawrence Taylor has been indicted on charges of third-degree rape and patronizing a prostitute. Tiger Woods has been disgraced and (to some degree) lost his golf game due to a variety of non-golf ...
Tech behemoths often come up short Sunday, July 11, 2010 @ 9:21AMThe world's largest technology companies have been on a buying spree, spending billions to snap up smaller companies.
Takeover travails Sunday, July 11, 2010 @ 3:40AMSAN FRANCISCO - The world's largest technology companies have been on a buying spree, spending billions to snap up smaller companies. And often the buyers say they're doing it for their customers - businesses, hospitals, schools and government agencies.