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Customer Relationship Management News

  • Huawei opens R&D center in Turkey Wednesday, March 10, 2010 @ 12:43AMChinese telecommunications equipment manufacturer Huawei has opened its R&D center in Istanbul-Umraniye, Turkey.
  • HP revises Q1 profit Wednesday, March 10, 2010 @ 12:43AMHP has announced a revised net income of $2.25 billion, or $0.93 per diluted share, for the first quarter of fiscal 2010 ended January 31, 2010, from $2.32 billion, or $0.96 per diluted share, as previously reported on February 17, 2010.
  • Local news in brief March 10, 2010 Tuesday, March 9, 2010 @ 11:38PMGet FREE Daily Headlines by email! Two men identified themselves as police officers and approached two teenage males Monday around 4 p.m. at 500 Market St. near the Railyard, a police statement said.
  • Six ways CRM projects go wrong Tuesday, March 9, 2010 @ 10:14PMCRM projects have earned a notorious reputation for being difficult and expensive. Despite endless discussion of the topic, many of these projects come in late or over-budget. by Michael Krigsman
  • COMCAST-SPECTACOR ACQUIRES PACIOLAN FROM LIVE NATION Tuesday, March 9, 2010 @ 3:38PMPhiladelphia - Comcast-Spectacor, the Philadelphia-based sports and entertainment firm, today acquired Paciolan, a leading provider of venue ticketing software solutions, from a subsidiary of Live Nation Entertainment. In keeping with company policy, terms of the deal were not disclosed.
  • VSE Corporation Standardizes on Deltek's Market-Leading Government Contracting Solutions Tuesday, March 9, 2010 @ 3:05PMHERNDON, Va.----Deltek, Inc. , the leading provider of enterprise applications software and solutions for project-focused businesses, today announced that VSE Corporation , a longtime customer of Deltek and one of the nation’s top government contractors, has entered into a multi-year agreement to use Deltek software and services to meet their expanding needs in government contracting.
  • Rolls-Royce awarded $75 million Missioncare contract for V-22 Osprey engine support Tuesday, March 9, 2010 @ 2:17PMIndianapolis, IN | Rolls-Royce, the global power systems company, has been awarded a $75 million MissionCare contract by the U.S. Naval Air Systems Command (NAVAIR). Under the eleven-month contract...
  • Bluepoint Solutions Joins the VMware Technology Alliance Partner Program Tuesday, March 9, 2010 @ 1:58PMVISTA, Calif.----Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture , image-based item processing and enterprise content management, today announced it has joined the VMware Technology Alliance Partner program.
  • DLT Service Center Closes 2009 With Record Year Tuesday, March 9, 2010 @ 12:56PMPublic Sector Customers Find Unique Value in U.S.-Based, U.S. Government-Centric 7x24 Call Center
  • Four pillars of the transition to SaaS Tuesday, March 9, 2010 @ 12:56PMSo many of the issues facing SaaS and cloud providers are due to a business model that's completely different from traditional software licensing and on-premise implementation. Here are four key elements of difference up for discussion at EuroCloud UK's next meeting.
  • DLT Service Center Closes 2009 With Record Year Tuesday, March 9, 2010 @ 12:51PMHERNDON, VA--(Marketwire - 03/09/10) - DLT Solutions, a value-added reseller of information technology to public sector and business customers, today announced that its DLT Service Center finished 2009 with record customer-service results. Certified by DLT's vendor partners, the DLT Service Center provides customers with U.S.-Citizen, U.S.-based, 24x7 call center technical support throughout the ...
  • ParkOhio Announces 2009 Results Monday, March 8, 2010 @ 8:05PM(A) Reconciliation to GAAP: Quarter ended Year ended December 31, December 31, 2009 2008 2009 2008 -------- -------- -------- -------- Net (loss) income, as reported $.2 ($119.9) ($5.2) ($119.8) ...
  • CDC Corporation Reports a 56 Percent Increase in the Fourth... Monday, March 8, 2010 @ 8:04PMCDC Corporation Reports a 56 Percent Increase in the Fourth Quarter 2009 Adjusted EBITDA from the Third Quarter 2009 and a Full Year 2009 Net Income Attributable to Controlling Interest of $16.8 milli
  • ParkOhio Announces 2009 Results Monday, March 8, 2010 @ 6:08PMPark-Ohio Holdings Corp. today announced results for its fourth quarter and year ended December 31, 2009.
  • All Your Apps Are Belong to Apple: The iPhone Developer Program License Agreement Monday, March 8, 2010 @ 6:06PMThe entire family of devices built on the iPhone OS (iPhone, iPod Touch, iPad) have been designed to run only software that is approved by Apple—a major shift from the norms of the personal computer market.
  • Munir Nanji fills bank services gap at Citi Monday, March 8, 2010 @ 5:16PMCiti appoints Munir Nanji to vacant Asia-Pacific bank services group head position.
  • CDC Corporation Reports a 56 Percent Increase in the Fourth Quarter 2009 Adjusted EBITDA from the Third Quarter 2009 ... Monday, March 8, 2010 @ 5:08PMHONG KONG & ATLANTA----CDC Corporation , a leading global enterprise software, IT services and new media company, today announced financial results for the fourth quarter and year ended December 31, 2009.
  • Testing the new rules of relationship management Monday, March 8, 2010 @ 4:58PMSocial CRM: The New Rules of Relationship Management View more documents from Jeremiah Owyang. Last week the world and his Twitter dog went nuts over this Altimeter report. (See above) There's much to like about the approach and thinking that went into its compilation. It is always good to see an industry analyst organization openly consulting among others who are widely regarded as ...
  • Mashable’s Weekly Guide to Social Media Events Monday, March 8, 2010 @ 4:16PMIt’s a brand new week, which means it’s time for Mashable’s guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable’s Events section . Is your event not on this list? Contact us at least one month before your event and let’s establish a media partnership. Mashable’s Weekly Social Media and Marketing Event Guide is proudly ...
  • H&R Block Reports Fiscal 2010 Third Quarter Results Monday, March 8, 2010 @ 3:10PMKANSAS CITY, MO--(Marketwire - March 8, 2010) - H&R Block, Inc. ( NYSE : HRB )
  • TiVo Reports Results for the Fourth Quarter and Fiscal Year Ended January 31, 2010 Monday, March 8, 2010 @ 3:10PM-- Adjusted EBITDA for the fourth quarter was a loss of ($3.2) million, beating guidance -- Net loss for the fourth quarter was ($10.2) million, better than guidance -- Launches TiVo Premiere DVR and new high-definition user interface, taking the advanced television experience to the next level -- The United States Court of Appeals for the Federal Circuit rules in TiVo's favor; Paves the way for ...
  • Forward planning is a key factor for company growth Monday, March 8, 2010 @ 3:29AMDynamic, entrepreneurial businesses – the kind the Evening Post, the South West RDA and Business Link are highlighting in our 100 South West Business Challengers campaign – are often fast-growth companies. They are constantly looking for new ways to expand and new markets to enter.
  • ATSG Delivers Dry-Leased 767 Freighter To Amerijet Monday, March 8, 2010 @ 3:26AMAir Transport Services Group, Inc. announced recently that its leasing subsidiary, Cargo Aircraft Management, Inc. (CAM), has delivered the first of two efficient, Boeing 767 wide body freighters to Amerijet International, Inc. Amerijet, which operates throughout Miami and Central America, has been a long-term ACMI customer of ABX Air, an ATSG cargo airline. Under the seven-year lease agreement ...
  • Premonix, Inc. (www.premonix.com) Secures Seed Capital, Updates Product Range, Seeks to ... Monday, March 8, 2010 @ 2:06AMPremonix, (www.premonix.com), a unique Software-as-a-Service (SaaS) provider of cloud-based Web Analytics, today announced general availability of its updated product range. Founder and CEO Arjan de Raaf commented: “Today, Premonix is well-placed to partner with Online Site Builder providers, Online Store & Web shop providers and Social Media & Profile platforms to ...
  • Premonix, Inc. (Premonix.com) Secures Seed Capital, Updates Product Range, Seeks to Grow Business Partner Community Monday, March 8, 2010 @ 1:01AMPremonix, a unique Software-as-a-Service (SaaS) provider of cloud-based Web Analytics, today announced general availability of its updated product range.
  • The Hindu Business Line : Upside to the downturn Sunday, March 7, 2010 @ 2:10PMClients now expect technology partners to have deep industry knowledge, strong analytical capabilities, strong relationship management and consulting.
  • Pulling the plug? Sunday, March 7, 2010 @ 1:23AMThis photograph shows the City of Washington’s $2.68 million bill for the power it purchased in January.
  • People in Business Sunday, March 7, 2010 @ 12:19AMMark Hanson has been named executive director and chief executive officer of the Houston Symphony, effective May 1. E. Tyson Thomas has been promoted to vice president of Lockwood, Andrews & Newnam.
  • 3 PNC executives take on new roles Saturday, March 6, 2010 @ 11:15PMPNC Financial Services Group Inc. has announced a number of promotions:
  • Cooper Tire & Rubber Company Issues Amended Release Saturday, March 6, 2010 @ 11:17AMFINDLAY, Ohio, March 5 -- We are issuing an amended version of the press release issued on March 2, 2010 in order to conform the presentation of certain balance sheet items to the Form 10-K which was filed on the same day. No changes have been made to the narrative of the press release.
  • Expert: Gubernatorial candidate Ron Sparks' loan 'almost unheard of' Saturday, March 6, 2010 @ 5:22AMMONTGOMERY - Ron Sparks would need about twice the income and real estate assets that public records show in his possession in order to qualify for a $500,000 loan from most lenders, according to a banking expert.
  • HP cuts reported profit on additional BSkyB legal costs Saturday, March 6, 2010 @ 4:04AMHewlett-Packard has been forced to reduce the amount of profit it reported last quarter to cover additional costs awarded against its EDS division in a lawsuit brought by British Sky Broadcasting in the U.K.
  • H-P Revises 1Q Earnings, Includes Litigation Charge Friday, March 5, 2010 @ 7:51PMHewlett-Packard Co. (HPQ) downwardly revised its fiscal first-quarter profit following developments in litigation involving Electronic Data Systems, a company H-P acquired in 2008.
  • HP Revises First Quarter Earnings Following Developments in Legacy... Friday, March 5, 2010 @ 5:51PMHPQ today stated that it has revised its previously announced financial results for its first fiscal quarter ended Jan. 31, 2010, following developments in litigation involving Electronic Data Syste...
  • HP Cuts Reported Profit on Additional BSkyB Legal Costs Friday, March 5, 2010 @ 5:09PMHP had to cut its earnings after a court awarded extra payments in a lawsuit against EDS.
  • Legal charges trim HP profit Friday, March 5, 2010 @ 4:56PMHewlett-Packard revised its first-quarter net income down by $73 million on Friday, thanks to charges for litigation involving a company that the computer giant acquired in 2008.
  • Hewlett-Packard Revises Profit Because of Lawsuit (Update1) Friday, March 5, 2010 @ 4:52PMMarch 5 (Bloomberg) -- Hewlett-Packard Co. revised its first-quarter results, cutting profit by 3 cents a share, after a lawsuit against its Electronic Data Systems unit increased legal costs.
  • Required Disclosure Under NASDAQ Listing Rule 5635 Regarding Inducement Grants Friday, March 5, 2010 @ 4:42PMREDWOOD CITY, CA--(Marketwire - March 5, 2010) - NASDAQ Listing Rule 5635(c)(4) requires that listed companies granting inducement stock options to new employees under a Board-approved stock plan promptly issue a press release disclosing the material terms of the grants in the period prior to stockholder approval. In compliance with such rule, Support.com® , Inc. ( NASDAQ : SPRT ) a leading ...
  • H-P Lowers First-Quarter Earnings Friday, March 5, 2010 @ 4:30PMH-P revised its first-quarter results, lowering its earnings as a result of long-standing EDS litigation.
  • Pitney Bowes White Paper on Employing Targeted Marketing Strategies to Optimize Healthcare Plans Now Available Thursday, March 4, 2010 @ 7:30AMSTAMFORD, Conn.----Pitney Bowes Management Services, Inc. , a wholly owned subsidiary of Pitney Bowes Inc. has just released a white paper which advocates the use of targeted marketing strategies to more effectively market healthcare benefits plans that help drive desired behaviors and outcomes among plan members.
  • Life & Style Thursday, March 4, 2010 @ 7:10AMLes Lawrence is considering “an arbitrage in cuttlefish”. It's not the typical terminology of the inshore fisherman, but then Les has an unusual CV for a salty sea-dog.
  • Microsoft to Spend $9.5 Billion on Research in 2010 Thursday, March 4, 2010 @ 7:07AMMicrosoft plans to spend $9.5 billion on research and development this year, which a senior executive said Thursday is more than any other company.
  • Microsoft expects to spend $9.5 billion on research in 2010 Thursday, March 4, 2010 @ 6:48AMMicrosoft plans to spend $9.5 billion on research and development this year, which a senior executive said Thursday is more than any competitor.
  • Tyler Technologies Signs ERP Software Contract with Award-Winning Parkway School District of Missouri Thursday, March 4, 2010 @ 6:33AMDALLAS----Tyler Technologies, Inc. announced today that the Parkway Board of Education, representing one of the largest school districts in St. Louis County and Missouri, has signed a contract to invest in Tyler’s Munis® Enterprise Resource Planning solution, part of Tyler’s complete School Solution.
  • Thor buys SJC :RV, bus maker adds ambulance business in deal worth $20 million. Thursday, March 4, 2010 @ 6:04AMIt was a little over a year ago that SJC Industries Corp. announced that McCoy Miller, a subsidiary which makes ambulances, had been awarded a $20 million contract to build 212 ambulances for the Saudi Red Crescent Society based in Saudi Arabia.
  • Arrow ECS Launches North American Professional Services Business Unit Thursday, March 4, 2010 @ 6:00AMENGLEWOOD, Colo.----Dedicated to building a channel to enable suppliers and resellers to deliver services to enterprise companies, Arrow Enterprise Computing Solutions, a business segment of Arrow Electronics Inc. [NYSE: ARW ], has established a new professional services business unit.
  • NICE Adds Real-Time Analytics to its NICE SmartCenter Suite, Further Powering Customer Dynamics Optimization Thursday, March 4, 2010 @ 6:00AMNICE Systems Ltd. , a leading global provider of advanced solutions that enable enterprises and security organizations to extract Insight from Interactions, transactions and surveillance to drive business performance, reduce risk and ensure safety, today announced the availability of real-time analytics with its NICE SmartCenter suite of business solutions, adding to recently announced cross ...
  • TOA Technologies Appoints Former ONO CEO Richard Alden as Its European President Thursday, March 4, 2010 @ 5:13AMEuropean Cable and Telecoms Industry Veteran to Spearhead SaaS Mobile Workforce Management Provider's European Business
  • SXC Health solutions announces Strong fourth quarter and year end financial results Thursday, March 4, 2010 @ 5:05AMRevenue increased 51% in Q4-2009 compared to Q4-2008
  • Bouygues, Fiat, Groupe Bruxelles Lambert: Europe Equity Preview Tuesday, March 2, 2010 @ 11:40PMMarch 3 (Bloomberg) -- The following companies’ shares may be active in European trading. Stock symbols are in parentheses and share prices are from the last close.